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9756 International Blvd Cincinnati, OH 45246 513.771.1850
Cincinnati, Operations, Team Taylor, Warehousing

Working in a warehouse at times can be repetitive, demanding, and labor-intensive. How do you keep warehouse staff engaged and motivated in such an environment? One of the most important resources is a motivated team. How staff are treated and how they value the company has direct impact on our overall success and competitive advantage. With our warehouse team being such a critical part of the company Operations Manager Randy Newman in Bellevue, Nebraska came up with a creative and innovative way to keep our staff motivated.

Who doesn’t love a little friendly competition? Internal rivalry is an effective way to ignite motivation as well as boost performance and productivity. To avoid stress and hostility, great managers must know effective ways to help competition benefit the workplace. Randy has successfully implemented a friendly competition that has our warehouse staff excited and motivated for work each day. He came up with a monthly awards system that are given out to warehouse staff. Awards such as monthly picking winner, receiving winner, putaway winner, loading winner, and most improved.  These awards are based off of three different criteria accuracy, efficiency, and teamwork. It’s not all about who gets the job done fist but who does it with these three things in mind. It’s human nature to thrive on success. We simply love it when we meet a target because it’s proof of our hard work and achievements. All awards are complete with bragging rights along with a WWE style belt that can be worn for the shift or simply held for a picture to be added to our warehouse board.  

Since the implementation of Randy’s award system, we have had a great response from both warehouse staff and management. Healthy contest has made the team stronger than ever. Even though the awards are given out individually it’s teamwork that makes them possible. All in all, the awards have encouraged team members to use the competition as an opportunity for personal growth, to learn from each month’s winners, and to be more motivated. It’s creative ideas like Randy’s that are what makes Taylor’s workplace an environment for all to succeed.


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Processes, Team Taylor, Third Party Logistics

Whether you’re a basketball fan or just choosing your March Madness bracket based off of mascots. Each year millions tune in to watch 68 teams compete in the NCAA Men’s Basketball Championship. This basketball spectacle involves 67 games in 14 stadiums across 12 different states all within a 12-day period. To pull off March Madness it takes multiple resources to select arenas, reserve flights and hotels for teams, create contingency plans, and the list continues. With all this planning some of the logistics are arranged years in advance however with the one and done nature of the bracket other logistics are dependent on last minute variables.

When you think about the operations behind March Madness, it’s easy to draw parallels between the tournament and managing a supply chain. From teamwork to skill there is a lot to learn about what it takes to be the champion on the court or in business.

It’s without question that accuracy is one of the most important aspects to winning the championship title. Like any game of basketball, the way you win is by shooting baskets with great accuracy and scoring points. Accuracy is even measured from free throw shot percentage to how many three pointers were sunk. Accuracy also plays a massive roll in logistics operations. Operation managers are responsible for managing and maintaining company accuracy reports for order picking, on-time deliveries, and invoices. Data is extremely powerful when it comes to managing a logistics business and having accuracy data available for operations teams can significantly impact if your business is a “winner” or not.

Another key ingredient in winning the National Championship is knowing your competitor. Typically, teams in the bracket are facing off between teams they don’t typically play against in the regular season. It’s important to study up on who your opponent is, what kind of defense should you play? Who is the primary shooter? All of these questions are key in developing a strategy to advancing in the bracket. For logistics it’s important to understand your competition and how to differentiate yourself from the unbelievable amount of logistics companies out there. How fast can a product be delivered? How much does it cost to store my product? are questions that companies should ask themselves to set them ahead of the competition. It’s also important to make sure your company is constantly researching and educating themselves on industry trends. Combining accuracy with  knowing your competitors is the winning formula not only for the NCAA Tournament but for your logistics company.

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Warehousing

Since transitioning to our new warehouse on International Boulevard in Cincinnati, Ohio our operation managers have decided to implement new principals into our daily practice. At our old facility all employees, visitors, and contractors were required to wear the standard yellow safety vest. Having everyone  in the same colored vest made it hard for managers and employees to distinguish team Taylor from contractors on the warehouse floor. Grant Taylor General Manager of Contract Warehousing had an amazing idea to order different colored vests and create categories for the various different colors. Taylor employees in yellow, contractors and visitors in orange, and all management in a tri-colored vests. This way everyone can spot who is who on the warehouse floor.

Since the implementation of the different vest categories we have had great response from warehouse operators and our warehouse management. Clay Revis Taylor’s World Park Warehouse Manager states  “ It’s more of a safety thing than anything, there are several projects happening on the warehouse floor. It’s nice to look out and see where the contractors are” .  At Taylor we are always looking for ways to improve our processes and by doing so we follow a procedure called 5s. 5s is an organization technique to create and maintain an intuitive workspace. Given the name 5s there are five essential categories sort, set in order, shine, standardize, and sustain. The implementation of the safety vests falls under the 4th S which is “standardize” set standards for a consistently organized workplace. As we continue to refine practices we will be using the 5s model to help guide us to a safer and more profitable warehouse.

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Warehousing

Is it possible to utilize your warehouse space by over 100%? A Taylor warehouse location in Monroe, Ohio has over 13,000 locations, capacity and pallets with nearly 570 staged inventory. This warehouse is solely dedicated to one customer with two different types of products (cans and bags). During the February facility utilization report printed on 2/13 Operations Manager Shaun Fehr found a shocking figure that the space utilization was 101.15%.

How is this possible? Due to the high demand of the customers products it was a high priority for our operations team to figure out how to add more inventory with limited space. They came to the conclusion to put two pallets into locations that would normally just have one pallet. The below chart shows capacity as 13,158 and total palettes as 13,309 with this new configuration we are able to store 151 more pallets of product.

We continue to refine our practices in order to produce seamless and efficient work for our customers. It is important to us to focus on reducing cost and increase service throughout the DC network for our business partners.

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Third Party Logistics
Taylor Logistics Inc. Blog

1. Warehousing for Physical Goods.


Many merchants don’t necessarily have a physical shop to store their products, requiring the use of a warehouse to store them. Normally, 3PL companies will be able to provide warehousing services that include either a shared or dedicated warehouse for storage, along with all of the required technology to handle and transport products throughout the warehouse. Because of the many companies that might use the same warehouse for storage, you can save money with a split overhead cost.

2. Order Fulfillment Businesses


need to be able to fulfill orders effectively, or they can’t survive. Unfortunately, many e-commerce companies often suffer from invalid order fulfillment, but a 3PL service provider can make sure that customers receive the right goods on time and in good condition with every order.

3. Consolidation


Another service that most 3PL companies offer is consolidation, wherein e-commerce suppliers send small goods to the same location, consolidating these goods into a single shipment to lower prices.

4. Supply Chain Management Services


To make each order a success, companies need to effectively maintain their supply chain. A 3PL company can help manage all or part of your supply chain, taking care of your inbound freight delivery specifications.

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Taylor Information

In 1841, aboard a small ship called the Russell Glover, John Taylor (1794-1875), his wife Dinah Raikes, and their six children including our founder John Rex Taylor emigrated from Bath, England to the United States, arriving in New Orleans in March. From this popular immigrant port, the Taylors made their way up the Mississippi River to the bustling river town of Cincinnati, Ohio where John Rex Taylor assiduously began his business (before 1850, but who’s counting?) with a horse and wagon, delivering goods to and from the Miami and Erie Canal the engineering marvel which ran from Toledo to Cincinnati, providing goods from as far as New York City. He named his business the Taylor Drayage Company, thus creating the point from which we trace our values, vision, and culture. Soon after, John Taylor joined his son in the business. The 1860 census shows John Taylor as Drayman and John Rex Taylor as a Laborer. For reasons unknown, John Rex Taylor and his wife moved to Wisconsin for a few years (most likely to start a new terminal for the business) but soon returned to find John Taylor in charge of the Taylor Drayage Company. Along with his father and son Edward, John Rex Taylor operated the business as a family affair, the same way we do today. In the early 1900s, Edward took over the business, adding larger and stronger wagons, pulled by two or more horses, called teamsters. The 1910 census shows Edward as a Team Owner. However, the increasingly viable motor truck put the horse and wagon at risk and it was during this time that Edward was succeeded by his son, John Rex Taylor III. During the Horseless Age John Rex Taylor III steered the company through disruptive technological advances, economic turmoil, and strict government regulations. The change to motor trucks brought the decline of the Miami and Erie Canal canal an important route to the Taylor Drayage Company and the rise of the rails, spurring two important events: a move closer to the railroads and a change of the name to the Taylor Trucking Company. During this time, our three largest customers were Oscar Meyer, Swift, and Planter’s Peanuts. To this day our market focus is food. John Rex Taylor III kept the company steady, effective, and innovative in the midst of this major change in American commerce and transportation, along with the dangers of the Great Depression and the Motor Carrier Act of 1935. Because of this act, today we boast the Motor Carrier number 022276, a true testament to our longstanding history in the Cincinnati transportation business. John Rex Taylor III’s legacy teaches us that ultimately, effectiveness trumps efficiency. No amount of efficiency in horse drawn wagons would have allowed us to stay in business. Efficiency is doing things right; effectiveness is doing the right thing. Bringing the company through the mid-century was John Rex Taylor III’s son, John Rex Taylor IV; or, Jack Taylor. Jack was the family’s first college graduate (Indiana University, 1949) and a proud member of General Patton’s Third Army in Europe. With the addition of warehousing, the company name changed again, this time to its current Taylor Distributing Company. With customers like Jolly Rancher, York Candies, M&M Candies, and Vicks Cold Medicine, Taylor continued its dedication to food storage during a boom in the Candy industry. Jack Taylor also saw a major change in the development of Warehouse Management Systems. In the beginning, inventory control was done manually. Jack kept it all in his head. But in 1972, with a move to a new warehouse on nine acres of land on Sharon Road, the company saw its first automatic technology: the IBM System/34, running on RPG II, with 64KB of memory. Today, our warehouse runs on the organized and efficient Synapse by Zethcon. Under the current management the sixth generation  formed a third business, Taylor Logistics Inc., a brokerage-based logistics offering integrated solutions. And after many years in the pool distribution business, Taylor ended its operation to focus fully on the drayage business, bringing us full circle to our heritage. From its founding in 1850 to today, the Taylor companies have represented a steadfast, adaptive, and continuously improving business that has earned its longstanding reputation and defined the standards of logistics by committing to excellence in customer service and employee satisfaction.

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