Good Contents Are Everywhere, But Here, We Deliver The Best of The Best.Please Hold on!
9756 International Blvd Cincinnati, OH 45246 513.771.1850
E-Commerce, Third Party Logistics, Warehousing
Taylor Logistics Supply Chain Technology

Third-party logistics (3PL) providers have a longstanding history of providing services to manage the supply chain better. Modern 3PLs have evolved their services and incorporated technology to keep up with consumer demand. Likewise, shippers are turning to technology-enabled 3PLs to increase overall efficiency and boost performance. The overlap of technology and logistics provides an end-to-end supply chain solution.

Why Should You Use A Technology-Enabled Third-Party Logistics Provider?

Increase in Supply Chain Visibility


Shippers are under pressure to reduce supply chain costs as part of more significant company cost-saving initiatives. Shippers want more services and better transparency from their supply chain managers, ideally without increasing the budget. To evolve with the ever-changing technology landscape, several 3PLs and supply chain managers have shifted to wireless technologies and cloud computing to automate systems and improve accuracy for their customers. Technology, like radio-frequency identification (RFID), is a popular method of automatic identification and data capture. RFID tags can be attached to an entire pallet, inventory, or almost any item, the tracing possibilities are extensive and applicable to numerous aspects of the supply chain. Shippers want to be able to answer the question, “When exactly will my delivery arrive?” Integrating new technologies will make answering that question much easier.

Integration of Multiple Platforms


Integration between 3PLs and their customers’ software systems creates efficiencies and improves response times. Service concerns can be handled immediately and escalated to the proper solutions team. Obstacles will occur, so quick response times are critical. Providers can integrate their TMS/WMS with client systems to form a single management system that renders customizable reporting and solutions. A successful provider will use EDI (Electronic Data Interchange) to share information with customers and other associated parties. EDI eliminates accidental data entry and increases efficiency and allows the provider to offer real-time updates to customers.

The Internet of Things (IoT)


This revolutionary technology allows devices to communicate with each other within an existing internet infrastructure without human intervention—devices of all sorts such as tablet computers, sensors monitoring machinery or vehicles, or even wearables. In warehousing, it allows planners to know exactly what’s on hand and precisely where it’s located in the warehouse. In IoT enabled trucks, sensors can report everything from remaining fuel levels, tire quality, and conditions inside a container. The use of connected devices, other technologies, and supply chain planning is moving ahead full steam, allowing for massive cost saving.

Talk With Taylor


Technology enables logistics. To keep up, you must embrace and evolve with the current technology climate. A tech-enabled 3PL can save you time, money, and headaches while improving customer service. Partner with technology-driven Taylor today.


0

E-Commerce, Fulfillment, Team Taylor, Warehousing
Download Taylor’s Online Order 
Fulfillment Guide Now

Are you thinking about partnering with a third-party logistics (3PL) company? If you are new to outsourcing fulfillment, what goes on in warehouses and fulfillment centers may seem daunting. But the fulfillment process doesn’t have to be such a mystery! Our team is taking a look at the journey of an order through 3PL fulfillment.

Receiving


Your 3PL can’t ship orders if they don’t have your inventory! The receiving of your product is one of the top warehousing operations that must happen before your 3PL can start fulfilling orders for your online store. Receiving refers to the acceptance of incoming inventory, followed by its storage. Once your 3PL receives the products, they store your items in warehouses and fulfillment centers. Each SKU has a separate dedicated storage location, either on a racking shelf, in a bin, or on a pallet.

Picking 


The fulfillment process begins once your customer places an order. As soon as an order is sent to your 3PL through their WMS, it is assigned to the picking team. Using the most efficient picking pattern, the picker receives a picking list of items, quantities, and storage locations at the facility to collect the order products from their respective areas. 3PLs understand that your goal is to minimize cost per order for fulfillment services. The picked items for each order are scanned and set aside for packaging.

Packing 


After the picker has collected all the products for the order, it’s time to get them securely packed up and ready for shipping. Items are compiled and placed – along with dunnage and any other extra materials – into the appropriate box or bag. The printed shipping label is then affixed. Take place at this stage to ensure what was ordered is what was picked. Checks include order accuracy, packaging appropriateness, and labeling accuracy.

Shipping


You may rely on your 3PL to manage parcel shipping on your behalf; if your volumes are modest, there could be a significant cost advantage to shipping under your 3PLs negotiated agreements with carriers. The 3PL will negotiate rates based on its aggregate volume across many different clients. 

3PL Fulfillment


While these are the primary functions of online order fulfillment, just about every aspect of the process is customizable. Many 3PLs offer additional value-added services such as kitting and packaging.

Your 3PL Provider


Learn more about how partnering with Taylor can help your business scale and how their non-siloed operation system, which is comprised of top-of-the-line logistics services, can help your supply chain. 

Talk With Taylor


0

Data, E-Commerce, Fulfillment, Warehousing
Taylor Logistics Fulfillment Services

Gathering the right data and calculating the right key performance indicators (KPI) is a no-brainer when it comes to improving fulfillment operations. KPIs help to identify bottlenecks, plan out warehouse operations, and measure overall customer satisfaction. If you partner with a third-party logistics provider (3PL) to outsource order fulfillment, they should be instrumental in helping establish relevant key performance indicators and provide you with detailed reports. Whether the goal is to improve efficiency, reduce delivery time, or increase levels of customer satisfaction, there is an appropriate metric to measure progress and performance. The next question is what specific fulfillment metrics you should put in place to enable further discussion, which is what we’ll look at next.

Customer Metrics


On-Time Shipping Percentage: This refers to the percentage of orders which are shipped on time. Because as many as 70% of customers are less likely to shop with a retailer who does not meet the promised delivery window, this is a significant number to track. 

Total Order Cycle Time: This refers to the average processing time from the moment a customer places an order to the moment that it is shipped. It includes all processes that fall within that window. As customers become more and more accustomed to same- and next-day delivery options, understanding how your operation performs and how you can improve your performance matters. 

Internal Order Cycle Time: This specifically refers to the amount of time that it takes for your operation to process an order internally. Measuring the moment an order is released into the warehouse for processing to the moment that it is shipped. 

Perfect Order Percentage: Perfect order percentage looks at several different metrics to determine what percentage of orders damage-free, ship on-time, complete, and with correct documentation. By understanding your perfect order percentage, you can take action to improve your order accuracy and other pain-points within your operation.

Inbound Metrics


Take note of what’s coming into your warehouse—if you don’t account for what’s coming in, it’s impossible to be accurate about what’s leaving. Specific KPI’s for inbound metrics include:

Dock-to-stock cycle

Inbound orders received

Lines received

Outbound Metrics


It’s all about ensuring a quick turnaround from receiving your products to shipping them off to where their destination. This is where contract packaging services come in to play for your warehouse. Specific KPI’s for outbound metrics include:

Order fill-rate

Orders picked per hour

Lines picked per hour

Line fill-rate

Outbound order fulfillment

Financial Metrics


Taking stock of pertinent financial metrics can make all the difference when it comes to determining your long-term strategy. Make sure that you’re cutting lesser-valued services and streamlining your operations where you can. Specific KPI’s for financial metrics include:

Distribution costs (as a sales percentage and per unit shipped)

Inventory days of supply

0

E-Commerce, Operations, Processes, Warehousing
Taylor Logistics Inc. Blog

Pick-and-pack is a form of value-added service that is an integral part of supply chain management. Pick and pack fulfillment is the process that occurs after an order is placed from an online store. Picking is using a pick list to find the proper quantities of each product from its respective location in the warehouse. Packing is the placing of the items into the appropriate box, along with packing materials and documentation before the package is labeled and shipped to the eventual destination.

Cincinnati-E-Commerce

To reduce the cost of e-commerce fulfillment, the pick and pack processes need to be as streamlined as possible. For picking, this means reducing the labor required to choose the right products for an order. Fulfillment centers that do pick and pack have a few different ways to do this:

Batch picking


orders will be done in batches all at once instead of one at a time.

Piece picking


is when an employee handpicks each product for an entire order, as they come in.

Taylor Logistics Inc. Pick and Pack

Many fulfillment centers will have a warehouse management system (WMS) that can detail which box will be the most appropriate choice for the order at hand. A good warehouse combined with a great WMS can turn around pick and pack orders quickly and with a high accuracy rate.

When you become a Taylor partner, you gain access to all of Taylor’s logistics management services and supply chain experts. Taylor’s core business model is designed to save your company time and money so you can focus on your core business.

0

E-Commerce, Third Party Logistics, Warehousing
Taylor Logistics Inc. Blog

Whether you are fulfilling orders for single end customers or a retail store, it may seem like there isn’t much of a difference between the two. An order is an order, right? Not exactly. B2C (business-to-consumer) and B2B (business-to-business) each require very different operations and processes. Each order delivery, whether to one single consumer or a business, needs to reflect your brand. Otherwise, you might lose customers, working with a third-party logistics company that aligns with your brand will help you navigate the differences between fulfilling B2C orders and the complexities of B2B orders.

B2B Order Fulfillment 


B2B fulfillment deals with the distribution of goods from business to business. In other words, they transport large, bulk shipments to a receiving company. Larger companies integrate their warehousing with their B2B order fulfillment service using electronic data interchange software. Doing so helps businesses exchange order data and shipping information with their suppliers in real-time. These fulfillment centers also have to comply with specific guidelines such as barcode labeling, product description, invoice, and shipment details.

Taylor Fulfillment

In addition to our fulfillment solutions, we also provide omni-channel capabilities, kitting and packaging, and transportation. Learn more about our logistics services here.

B2C Order Fulfillment 


B2C fulfillment focuses on delivering manufactured goods directly to customers. This type of order fulfillment is easier to manage as compared to B2B because large, bulk shipments are not involved. Typically these companies have less stringent regulations while in-time delivery and customer satisfaction are the two primary requirements.

0