People, Processes, Team Taylor

As a company, it’s important to us to build a culture of continuous improvement from the bottom-up, empowering all team Taylor members to seek opportunities for growth continuously; it’s how we find strength within our organization. Through continuous improvement, embracing change and innovation, we become our customer’s strategic partner and their competitive advantage in supply chain performance.

Taylor employs a team of Six Sigma & LEAN certified team members to lead our continuous improvement programs. All of which provide consistency training across all departments to ensure our processes are as seamless as possible to reduce costs and save time. Some ways Taylor helps to enable processes improvement are:

Gluing Process Improvement with Company Values & Culture  

At Taylor, our core values are as follows:

---

Safety

Nothing is more important than the safety of employees, our customers, our customers customers, and the motoring public. We also value food safety, food quality, and compliance, be it regulatory or our customers specifications.

---

Quality

Quality requires innovative thinking, dedication, effort and continuous improvement. Continuous improvement consists of incremental efforts to improve all aspects of the business no matter how small. Dedication and effort directed towards quality will allow for creative problem solving and evolutionary results. Innovation will follow and allows larger gains.

---

Teamwork

Business is the ultimate team sport and teamwork is the cornerstone of success. We must build on our strengths and organize to make our weaknesses irrelevant. Team working is powerful and takes sustained effort to achieve. We must be collaborative to create and maintain the company values and success.

---

Relationships

We exist to create lasting relationships, both internal and external.  Relationships add value and are the groundwork for collaboration, innovation and continuous improvement.

---

Ethics

Ethics means taking the long view. We have been in business since 1850 and must conduct our business as such. We act towards our co-workers, customers, and the business with the highest level of ethical behaviors.

---

For Continuous improvement programs to succeed, one must understand the role of company values and culture. If you read the above core values, what will stand out to you is that for them to actually happen, you must invest in your people. Company culture and values will generate a creative and innovative environment, which is the foundation for process improvement.

People, Processes, Team Taylor

Although Taylor’s taglines have changed throughout our nearly 170 years in business, they’ve always been geared around our founding year. From “Since 1850″ to the longer ” Your Trusted Partner Since 1850″ we’ve never shied away from telling people our age. However, through recent research amongst our customers as well as industry experts, it came to our attention to rethink our tagline and our overall branding. No, we’re not getting rid of “Since 1850″, but it’s no longer our primary talking point. It’s moved to the secondary so we could talk about our processes and people first. We are thus repositioning our brand to the new era of ” The Nation’s Most Innovative Family Owned Logistics Company.”

• 

Why the change? We asked our customers why they like working with Taylor. What sets us apart from the thousands of other logistics companies out there? Two key points stood out to us the most the first being the fact that we are a family owned and operated business, and the second being our innovation. Taylor is a mid-sized family owned business currently in 6/7th generation ownership. We provide a level of customer service that large corporations cannot. But more importantly, we are progressive; we stay up to date on our software, processes, and technology. But it doesn’t just stop there; our company culture is progressive. We rely profoundly on education and our quality program. Our quality program is a massive part of how we stay on the cusp of innovation not only is it apart of our mission, but it is also in our values. At Taylor, we have a saying: 85% on improving processes and 15% on innovation. That’s what makes us the Nation’s Most Innovative Family Owned Logistics Company.