Chris Baum and Noelle Taylor discuss an ideal third-party logistics team, complete with packaging, shipping, IT integration, eCommerce, and transportation experts. They dive into how Taylor is different from other 3PL’s, the Taylor “sauce,” applying a fast-food business model, and strategies and trends they are seeing from their customer base.
The decision to change your third-party logistics provider (3PL) provider can be a time-sensitive process that requires a lot of consideration and planning. It can be an excellent move that will help grow and push your business forward. We’re covering everything you need to know for a seamless transition!
When is it time to switch?
Are your customers receiving damaged products? If your current provider is messing up orders in any capacity, this can significantly impact your reputation. We absolutely do not want that; it’s time to change!
Think about all that’s changed in the past couple of years; TikTok has taken over; consumers expect one-day delivery, and we can purchase anything from our phones. Can your 3PL keep up with the constant shift? Suppose your fulfillment provider hasn’t improved or expanded their technology, operations, or facilities since you started working with them. In that case, they might not be thinking ahead. It’s time to change!
Has your business significantly grown? It’s critical to find a team that will scale with your business. If your current 3PL can no longer handle the volume, it could be time to switch.
Do you feel like you have a reliable team that understands your specific business needs and will jump through hurdles for your business? You need that person you can text at any time of the day, even though they are in an entirely different time zone—a person who knows the ins-and-outs of your products, your brand, and your mission. A team that can collaborate to solve and issues that might arise. If you don’t have this kind of support system, it might be time to switch.
When should you make a change?
When changing providers, it’s wise to consider the timing of the transition. Many merchants search for a new provider to coincide with starting a new calendar or fiscal year. Ideally, switching during a quiet period operationally is best. It can also be helpful to transition to a new provider before adding a new product line or entering a new market. If your needs truly aren’t being met, then switch now!
At Taylor, we helped hundreds of brands throughout the past challenging year with capacity, resources, expertise, and solutions to better their business. In 2020, we remained agile, kept operations moving with a record volume of orders, and all while keeping our team safe. Specifically, Team Taylor:
Kept all fulfillment centers open and operating safely
Is your goal to read more in 2021? Ours too. Crush your goals by reading and subscribing to our blog. We launch new a new blog every single week, so you’ll never run out of material! Head over to the resource center to catch up on our over 130+ blog posts ranging in various topics of interest!
We are saying goodbye to 2020 with a look back at the past 12 months. This year was unlike any other; we couldn’t have done it without our outstanding and resilient team and our customers’ support. This year’s Wrapped covers everything from new safety precautions, a record for direct to consumer orders, and miles covered by our brokerage team. Goodbye, 2020 & Happy and healthy New Year! View our yearly company report here: https://info.taylorlogistics.com/taylor-logistics-2020-in-review-wrapped
We wish you a joyful holiday season and a happy and healthy New Year from our team to yours! As a reminder, all Taylor locations will be closed for the holidays on December 24th and 25th and on January 1st.
If you worked with us this past year, thank you so much for being a part of the Taylor family. We appreciate your business and look forward to supporting you next year — please let us know how we are doing here.
If you haven’t worked with our fantastic team, check out our service portfolio to see if we can help you with any of your needs. We’re here for you in 2021!
Team Taylor is talking! Check out our latest podcast episode featuring Chris Baum & Noelle Taylor. They are breaking down the entire year, everything from eCommerce and packaging to the largest seasonal project in Taylor history. Tune into Taylor Talk wherever you listen to podcasts, Spotify, Apple Podcasts, Google Podcast, etc. Click one of the buttons below to listen.
CINCINNATI, O.H. / –2020 has been a challenging year; throughout all the hardship, Taylor Logistics, Inc thought it’s crucial to recognize an outstanding North American carrier partner that has gone the extra mile. We are proud to announce we have started a carrier of the year program. This unique award program recognizes a prestigious carrier for service, quality, and operational excellence based on various metrics, including on-time performance, customer service, value, and innovation. Taylor is proud to announce it has named Truesdell Trucking as its 2020 Carrier of the Year. Even during these unprecedented times in the world, Truesdell has remained committed to exceeding expectations at a time when it has never been more critical.
“2020 showed how vital carriers are to our Nation,” said Rex Taylor, president of Taylor Logistics, Inc. “We especially want to celebrate those who not only keep our country moving in these uncertain times but those who also go above and beyond what’s asked of them. Our 2020 Carrier of the Year is the best example of reliable, high-quality carriers that make up our network.”
About Taylor Logistics, Inc.
Taylor Logistics Inc. is the Nation’s Most Progressive Family Owned logistics company. From their founding in 1850 to today, Taylor is currently in sixth and seventh-generation ownership. Taylor’s passion is finding solutions for their customers through their various services. From warehousing both contract and public, freight brokerage, packaging, kitting, drayage, and trucking. All of which are customizable and technology-driven. Their 170 years of logistics experience have proven that they are not merely a vendor for your company – they are an extension of your team with a clear understanding of our responsibility to replicate your organization’s strategic business goals.
It’s that time of the year again! Spotify Wrapped is out; a big shout out to our subscribers and listeners for tuning into our team. Lots more #TaylorTalk to come in 2021 with some awesome guest star appearances.
We are pleased to announce the hiring of a key member John Morrow to Team Taylor! John has taken the position of National Account Manager for Taylor Logistics; he will be working closely with our operations, warehousing, quality, marketing, and brokerage teams. Here are some quick facts about John:
Over 25 Years of Multi-Faceted Management Experience Including:
Supply Chain Development Warehousing Transportation Strategic Business Development
Operations Management Large Account Implementations Intermodal & Drayage
Taylor Logistics Inc. has been continuing to monitor the unprecedented situation around COVID-19. We first want to say that Taylor remains open, and we are committed to continuing to help you, our valued customers.
Meanwhile, we are doing everything within our power to help prevent the spread of COVID-19, including:
Hand washing standards are posted and visible
Restroom cleaning frequency increased
6′ of distance: No handshaking, fist-bumping, high fiving, staggered breaks
Reminders on Avoid touching your eyes, nose, or mouth with unwashed hands
Reminders on the policy of not being sick at work
HR to point people towards our Teledoc service if their doctor is backed up
If doctors are backed up we will handle case by case or remove policy of doctor’s note
More supervisory awareness/consciousness to check for sickness of their staff and to send them home
Ensuring ever more so that our master cleaning schedule is being followed with additional sanitizing (RF guns, computers, forklifts, etc.)
All employees who can work remotely are currently working from home
Grant Taylor Named to the 2020 Food Logistics Champions: Rock Stars of the Supply Chain
CINCINNATI, OHIO—March-24, 2020 — Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global food supply chain, has named Grant Taylor to its 2020 Food Logistics Champions: Rock Stars of the Supply Chain award.
The Food Logistics Champions: Rock Stars of the Supply Chain recognizes influential individuals in our industry whose achievements, hard work, and vision have shaped and attained milestones in safety, efficiency, productivity and innovation through the global food supply chain. From early pioneers and entrepreneurs to non-conformist thinkers and executive standouts, this award aims to honor these leaders and their contributions to our industry.
“The 2020 Food Logistics Champions: Rock Stars of the Supply Chain exhibits the true rock stars of the industry, those that go the extra mile, so to speak, to ensure their company’s supply chains are being operated in an efficient, safe and transparent manner,” says Marina Mayer, editor-in-chief of Food Logistics. “These professionals are a true example as to why today’s food and beverage supply chains are in position to curtail tomorrow’s consumers’ demands, and why today’s youth should consider the supply chain and logistics industry as a possible path of employment.”
Recipients of this year’s 2020 Food Logistics Champions: Rock Stars of the Supply Chain award will be profiled in the March 2020 issue of Food Logistics, as well as online at www.foodlogistics.com.
About Food Logistics
Food Logistics is published by AC Business Media, a business-to-business media company that provides targeted content and comprehensive, integrated advertising and promotion opportunities for some of the world’s most recognized B2B brands. Its diverse portfolio serves the construction, logistics, supply chain and other industries with print, digital and custom products, events and social media.
Lean relates to reducing waste of any form in any industry. For the logistics industry, that’s the waste of materials and products, order processing, and employee time as well as loss of sales throughout the supply chain, but is there a way to apply lean principles to your home life? We promise not to turn this blog into some Pinterest lifestyle content, but a recent conversation amongst some colleagues sparked an idea. Everyone at Taylor has practiced the art of the lean business approach – and for a good reason. It helps companies decrease costs and cultivate leadership qualities in team members. After talking a bit about it, we discovered that many members of our team had implemented lean principles to life outside of Taylor. In some cases, we didn’t even realize we were doing it; lean is simply taking over.
5S is a workplace organization method common in lean companies. It is used to create and maintain an organized, clean, and safe workplace through the following five steps: sort, straighten, shine, standardize, sustain. What might this look like at home?
Sort: Remove clothing and other items that you don’t frequently use so that you will have easy access to the things you do enjoy.
Straighten: Keep items close to where they will be used.
Shine: Immediately clean and carefully store small appliances and cooking equipment after use.
Standardize: Have a set day for tasks like changing the sheets or vacuuming the upholstery.
Sustain: Reassess your success concerning the above regularly.
Focus on Value
Lean doesn’t just dictate what companies do; it also tells them what not to do. Everything that doesn’t add value to the customer is considered waste and is eliminated. Consider your activities and commitments. Are there things you do out of habit or guilt that don’t enrich your life? Maybe arts and crafts with your kids will be a more valuable use of your time than your usual
Eliminate Work in Progress
Just like in professional settings, it’s a good idea to reduce the amount of work in progress you have at home. It’s critical to avoid having a dozen half-finished tasks. For example, if the dryer buzzer dings, don’t stop the task you’re working on to fold the clothes. Wait until you’ve completed that project, then move on to folding the laundry and putting it away. Again, this streamlines processes and ensures tasks are completed rather than being left half-finished.
Lean organizations look for ways to eliminate waste by identifying processes and resources that add value, those that don’t add value but are necessary under current conditions, and those that don’t add value and should be eliminated. Doing this at home can simplify your life and save you time and money. An overcrowded fridge is an example of the waste of inventory. You may let food spoil because you didn’t know it was hiding in the back. The full fridge may be due to making more food than your family can eat, or in Lean terms, overproduction. Once you have an eye toward waste reduction, you’ll likely be surprised by how much you find.
Supply & Demand Chain Executive Announces the 2020 Pros to Know
Leading B2B Publication Releases Annual List of the Supply Chain’s Top Professionals including Taylor Logistics Inc. GM of Warehousing Grant Taylor.
Fort Atkinson, WI — March 15, 2020 — Supply & Demand Chain Executive, the executive’s user manual for successful supply and demand chain transformation, is pleased to announce the 20th annual listing of the 2020 Pros to Know in the supply chain industry.
The Pros to Know Awards recognize supply chain executives, and manufacturing and non-manufacturing enterprises, that are leading initiatives to help prepare their companies’ supply chains for the significant challenges of today’s business climate. This year’s list includes more than 200 individuals from software firms and service providers, consultancies or academia, who helped their supply chain clients or the supply chain community at large prepare to meet these challenges—and more than 40 Practitioner Pros, who do the same within their own companies.
“The supply chain profession is ever-changing, with transformative technologies and evolutionary best practices driving greater efficiencies and innovations for companies. At the heart of it all are supply chain professionals. Supply & Demand Chain Executive congratulates the 2020 Pros toKnow recipients who are setting the bar for supply chain excellence,” saysJohn R. Yuva, editor-in-chief for Supply & Demand Chain Executive. “Whether you’re a practitioner or provider, the leaders in the profession are growing each year, with rising standards and thought leadership. Reach out to our 2020 recipients and engage with them, ask questions and seek feedback. The supply chain profession is a community with a commitment to excellence that should not be overlooked.”
Supply & Demand Chain Executive received more than 500 entries for the 2020 Pros to KnowAwards.
Check out Supply & Demand Chain Executive’s website at www.sdcexec.com for the full list of all of the 2020 Pros to Know and Practitioner Proswinners.
About Supply & Demand Chain Executive
Supply & Demand Chain Executive is the executive’s user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage. Visit us on the web at www.SDCExec.com.
The Ohio Success Awards will honor annually the most successful and consistent of these organizations and leaders across our state. The event will also serve as a forum for you to connect with other decision makers on the issues and objectives throughout the state.
The Ohio Success Awards will recognize the accomplishments of:
Companies that have demonstrated growth both in revenue and employees, as well as having demonstrated involvement in their community and service in their industry
Non-profits that have made a significant impact upon the communities they serve
Governmental organizations that have created unique value or opportunities based upon their ingenuity, partnership, and perseverance
Leaders, amongst these from all above, that have demonstrated beyond comparison that their efforts have made lasting impact
CINCINNATI, OHIO -Taylor Logistics Inc. has awarded Pinnacle Data Technologies Inc., Norcross, Georgia, their 2019 Warehouse Partner of the Year award. Taylor established the “Vendor Partner of the Year” program to honor companies that demonstrate a dedication to providing exceptional service and willingness to accommodate Taylor’s continued growth.
With the help of Pinnacle data’s president, Scott Phillips, Taylor was able to accomplish several warehousing projects throughout 2019. Including a total change in Taylor’s system by converting their WMS to eaches and then back to cases when needed, testing custom quality control code, along with inventory and outbound import/export EDI customization and bringing on new maps with new warehousing customers. Scott and Pinnacle are very quick to implement & react to any changes.
About Pinnacle Data Technologies Inc.
Pinnacle Data Technologies is well known for its expertise in consulting and programming services for the database, warehousing, e-commerce, transportation, retail, and distribution markets. In addition, Pinnacle provides database and EDI services, including strategic program evaluation, program planning, and implementation strategy preparation, ongoing progress checks, and benefit analysis and tracking. For more information on Pinnacle Data, please visit the Pinnacle Data Website or contact Scott Phillips, President at email@example.com, or by phone at 678.792.7792.
About Taylor Logistics Inc.
Taylor Logistics Inc. is the Nation’s Most Progressive Family Owned logistics company. From their founding in 1850 to today, Taylor is currently in sixth and seventh-generation ownership. Their primary service portfolio consists of warehousing, both contract and public, freight brokerage, intermodal/drayage, and technology services. Taylor has stood to exceed customer expectations by diligently working harder, smarter, and longer than any logistics company while ethically serving their employees, their carrier base, the environment, and the motoring public. They pride themselves on a value system comprised of ethics, safety, teamwork, quality, and relationships. Everything Taylor does is designed to deliver the best in class performance. For more information about Taylor Logistics Inc., their facilities, and logistics services, please email firstname.lastname@example.org or by phone at 513.771.150.
Change in consumer habits can lead to disruption, and if a company hasn’t planned, they could suffer a potential loss in sales. Let’s begin by unwrapping a few key variables for planning your supply chain for the busy holiday season.
“Proud to have been a finalist from The Goering Center’s best Family Business with 100+ employees for our legacy, leadership, and strong culture and am honored to be apart of it alongside Rex Taylor, Drew Taylor, and Keith Swensen and the rest of the Taylor Logistics & Taylor Distributing Family. Thank you Noelle Taylor for all your work with this and John Goering & Carol Butler for their work and dedication to the Cincinnati community” – Grant Taylor
The information below represents average container sizes and limitations for steam-ship line equipment. There could be variances in the dimensions between some containers and the numbers below. Additionally, these numbers represent the containers’ limitations; in many cases state laws further limit the weight capacity of these containers for over-the-road transport.
Taylor Logistics the Nation’s most progressive family owned logistics company announced that they increased their freight broker surety bond through the Transportation Intermediaries Association from $100,000 to $250,000, further confirming its commitment to protecting the freight and transportation community against fraudulent behavior
Since transitioning to our new warehouse on International Boulevard in Cincinnati, Ohio our operation managers have decided to implement new principals into our daily practice. At our old facility all employees, visitors, and contractors were required to wear the standard yellow safety vest. Having everyone in the same colored vest made it hard for managers and employees to distinguish team Taylor from contractors on the warehouse floor. Grant Taylor General Manager of Contract Warehousing had an amazing idea to order different colored vests and create categories for the various different colors. Taylor employees in yellow, contractors and visitors in orange, and all management in a tri-colored vests. This way everyone can spot who is who on the warehouse floor.
Since the implementation of the different vest categories we have had great response from warehouse operators and our warehouse management. Clay Revis Taylor’s World Park Warehouse Manager states “ It’s more of a safety thing than anything, there are several projects happening on the warehouse floor. It’s nice to look out and see where the contractors are” . At Taylor we are always looking for ways to improve our processes and by doing so we follow a procedure called 5s. 5s is an organization technique to create and maintain an intuitive workspace. Given the name 5s there are five essential categories sort, set in order, shine, standardize, and sustain. The implementation of the safety vests falls under the 4th S which is “standardize” set standards for a consistently organized workplace. As we continue to refine practices we will be using the 5s model to help guide us to a safer and more profitable warehouse.
Many merchants don’t necessarily have a physical shop to store their products, requiring the use of a warehouse to store them. Normally, 3PL companies will be able to provide warehousing services that include either a shared or dedicated warehouse for storage, along with all of the required technology to handle and transport products throughout the warehouse. Because of the many companies that might use the same warehouse for storage, you can save money with a split overhead cost.
2. Order Fulfillment Businesses
need to be able to fulfill orders effectively, or they can’t survive. Unfortunately, many e-commerce companies often suffer from invalid order fulfillment, but a 3PL service provider can make sure that customers receive the right goods on time and in good condition with every order.
Another service that most 3PL companies offer is consolidation, wherein e-commerce suppliers send small goods to the same location, consolidating these goods into a single shipment to lower prices.
4. Supply Chain Management Services
To make each order a success, companies need to effectively maintain their supply chain. A 3PL company can help manage all or part of your supply chain, taking care of your inbound freight delivery specifications.
In 1841, aboard a small ship called the Russell Glover, John Taylor (1794-1875), his wife Dinah Raikes, and their six children including our founder John Rex Taylor emigrated from Bath, England to the United States, arriving in New Orleans in March. From this popular immigrant port, the Taylors made their way up the Mississippi River to the bustling river town of Cincinnati, Ohio where John Rex Taylor assiduously began his business (before 1850, but who’s counting?) with a horse and wagon, delivering goods to and from the Miami and Erie Canal the engineering marvel which ran from Toledo to Cincinnati, providing goods from as far as New York City. He named his business the Taylor Drayage Company, thus creating the point from which we trace our values, vision, and culture. Soon after, John Taylor joined his son in the business. The 1860 census shows John Taylor as Drayman and John Rex Taylor as a Laborer. For reasons unknown, John Rex Taylor and his wife moved to Wisconsin for a few years (most likely to start a new terminal for the business) but soon returned to find John Taylor in charge of the Taylor Drayage Company. Along with his father and son Edward, John Rex Taylor operated the business as a family affair, the same way we do today. In the early 1900s, Edward took over the business, adding larger and stronger wagons, pulled by two or more horses, called teamsters. The 1910 census shows Edward as a Team Owner. However, the increasingly viable motor truck put the horse and wagon at risk and it was during this time that Edward was succeeded by his son, John Rex Taylor III. During the Horseless Age John Rex Taylor III steered the company through disruptive technological advances, economic turmoil, and strict government regulations. The change to motor trucks brought the decline of the Miami and Erie Canal canal an important route to the Taylor Drayage Company and the rise of the rails, spurring two important events: a move closer to the railroads and a change of the name to the Taylor Trucking Company. During this time, our three largest customers were Oscar Meyer, Swift, and Planter’s Peanuts. To this day our market focus is food. John Rex Taylor III kept the company steady, effective, and innovative in the midst of this major change in American commerce and transportation, along with the dangers of the Great Depression and the Motor Carrier Act of 1935. Because of this act, today we boast the Motor Carrier number 022276, a true testament to our longstanding history in the Cincinnati transportation business. John Rex Taylor III’s legacy teaches us that ultimately, effectiveness trumps efficiency. No amount of efficiency in horse drawn wagons would have allowed us to stay in business. Efficiency is doing things right; effectiveness is doing the right thing. Bringing the company through the mid-century was John Rex Taylor IIIâ€™s son, John Rex Taylor IV; or, Jack Taylor. Jack was the family’s first college graduate (Indiana University, 1949) and a proud member of General Patton’s Third Army in Europe. With the addition of warehousing, the company name changed again, this time to its current Taylor Distributing Company. With customers like Jolly Rancher, York Candies, M&M Candies, and Vicks Cold Medicine, Taylor continued its dedication to food storage during a boom in the Candy industry. Jack Taylor also saw a major change in the development of Warehouse Management Systems. In the beginning, inventory control was done manually. Jack kept it all in his head. But in 1972, with a move to a new warehouse on nine acres of land on Sharon Road, the company saw its first automatic technology: the IBM System/34, running on RPG II, with 64KB of memory. Today, our warehouse runs on the organized and efficient Synapse by Zethcon. Under the current management the sixth generation formed a third business, Taylor Logistics Inc., a brokerage-based logistics offering integrated solutions. And after many years in the pool distribution business, Taylor ended its operation to focus fully on the drayage business, bringing us full circle to our heritage. From its founding in 1850 to today, the Taylor companies have represented a steadfast, adaptive, and continuously improving business that has earned its longstanding reputation and defined the standards of logistics by committing to excellence in customer service and employee satisfaction.