E-Commerce, Team Taylor, Warehousing
0
Team Taylor
We wish you a joyful holiday season and a Happy New Year from the team at Taylor. As a reminder, all Taylor locations will be closed for the holidays on December 24th and 25th, and on January 1st.
If you worked with us this past year, we thank you for being our customer, carrier, partner, or agent — please tell us how we’re doing.
If you haven’t worked with our team yet, we invite you to take a look at our service portfolio. Everything we do is designed for best in class performance. Put our services to the test in 2020!
Taylor Information, Team Taylor
The Ohio Success Awards will honor annually the most successful and consistent of these organizations and leaders across our state. The event will also serve as a forum for you to connect with other decision makers on the issues and objectives throughout the state.
The Ohio Success Awards will recognize the accomplishments of:
Companies that have demonstrated growth both in revenue and employees, as well as having demonstrated involvement in their community and service in their industry
Non-profits that have made a significant impact upon the communities they serve
Governmental organizations that have created unique value or opportunities based upon their ingenuity, partnership, and perseverance
Leaders, amongst these from all above, that have demonstrated beyond comparison that their efforts have made lasting impact
Taylor Information, Team Taylor, Third Party Logistics
The Cincinnati Business Courier ranked the largest logistics firms in the greater Cincinnati region. Taylor Logistics Inc. ranked as 4th amongst TQL, Verst, and Integrity Express Logistics.
People, Team Taylor, Warehousing
We would like to Congratulate the September 2019 monthly winners from our team in Bellevue, NE. These awards are based off of productivity and QA points. To learn more about our warehousing awards click here.
Most Improved– Emmett Williams
Receiving– Justin Rundel
Loading– Emmett Williams
Putaway– Eddy Rosete
Picking– Nate Juhl & Shawn Emmons
Congrats to all the Winners!
Team Taylor, Technology
It’s International Podcast Day! Need a new podcast to listen to? Tune into Taylor Talk, a monthly logistics podcast where our professionals cover everything from carrier relationships to warehouse superusers. Click any of the pictures below to listen!
Cincinnati, Taylor Information, Team Taylor
“Proud to have been a finalist from The Goering Center’s best Family Business with 100+ employees for our legacy, leadership, and strong culture and am honored to be apart of it alongside Rex Taylor, Drew Taylor, and Keith Swensen and the rest of the Taylor Logistics & Taylor Distributing Family. Thank you Noelle Taylor for all your work with this and John Goering & Carol Butler for their work and dedication to the Cincinnati community” – Grant Taylor
Taylor Logistics Trophy from the Goering Awards Drew Taylor and Keith Swensen TLI a finalist at the Goering awards Grant Taylor Family and Private Business Awards
Processes, Team Taylor, Third Party Logistics
Customer Service Relations Coordinator Rhonda Mettey discusses Taylor’s carrier qualifications. To listen to the episode click here.
Team Taylor
Taylor Logistics is a Semi-Finalist for the 20th Annual Goering Center Family & Private Business Awards.
People, Processes, Team Taylor
Although Taylor’s taglines have changed throughout our nearly 170 years in business, they’ve always been geared around our founding year. From “Since 1850″ to the longer ” Your Trusted Partner Since 1850″ we’ve never shied away from telling people our age. However, through recent research amongst our customers as well as industry experts, it came to our attention to rethink our tagline and our overall branding. No, we’re not getting rid of “Since 1850″, but it’s no longer our primary talking point. It’s moved to the secondary so we could talk about our processes and people first. We are thus repositioning our brand to the new era of ” The Nation’s Most Innovative Family Owned Logistics Company.”
Why the change? We asked our customers why they like working with Taylor. What sets us apart from the thousands of other logistics companies out there? Two key points stood out to us the most the first being the fact that we are a family owned and operated business, and the second being our innovation. Taylor is a mid-sized family owned business currently in 6/7th generation ownership. We provide a level of customer service that large corporations cannot. But more importantly, we are progressive; we stay up to date on our software, processes, and technology. But it doesn’t just stop there; our company culture is progressive. We rely profoundly on education and our quality program. Our quality program is a massive part of how we stay on the cusp of innovation not only is it apart of our mission, but it is also in our values. At Taylor, we have a saying: 85% on improving processes and 15% on innovation. That’s what makes us the Nation’s Most Innovative Family Owned Logistics Company.
Processes, Team Taylor, Technology
Employee education is an essential key to the success of your organization- it’s a fundamental way to set your business apart from the competition. Employees who feel their company is invested in their careers are likely to stay longer and work harder. On top of employee satisfaction training allows your employees to become more versatile and bolsters the value of that employee. There countless benefits to the importance of employee development, such as– a more competitive workforce, increased employee retention, and higher employee engagement.
At Taylor Logistics, we make sure all staff members in any role are equipped with the tools they need to succeed. We have memberships to many professional logistics, warehousing, management, and quality organizations that allow our employees to benefit from their classes, webinars, and discussions. Organizations such as The Resource for Warehouse Logistics (IWLA) which offer various course offerings throughout the year. A number of our staff members have attended IWLA courses including their Essentials of Warehousing and Rate Class. All classes are closed with a course exam and upon a passing grade are complete with a certificate adding value to that employees’ career.
Along with classes, our upper management will send several employees a year to various conferences in our particular fields. It’s a part of the Taylor model not only to learn and grow from these opportunities but to gain a new network from them. Through these various organizations and conferences, we have expanded our industry contact list, which allows for continuous brainstorming and mentorship.
Training doesn’t have to be as complicated as sending someone to a class for a certification or to a conference but can be a tutorial on creating a PowerPoint Presentation or on Adobe InDesign formatting. If there is an area an employee is looking to improve in, we try and provide the tools necessary for their success. The importance of training our employees – both new and experienced – cannot be overemphasized in our organization.
Other classes, organizations, conferences, and certifications our staff attends:
IWLA, IANA, TIA, TMSA, WERC, Lean, SQF, Six Sigma
Processes, Team Taylor, Warehousing
When storing another companies’ products in your warehouse it is crucial that your operations team has a system for sanitation and workplace organization. At Taylor we utilize the practice of 5S which stems from concept of lean management.
Here are the steps of 5S:
- Sort
- Set in Order
- Shine
- Standardize
- Sustain
5S: Sort
This requires all equipment and tools have appropriate areas within the warehouse. It’s important to sift through materials, keeping only the necessary items needed to daily complete tasks.
5S: Set in Order
It’s important to make sure all items have a designated location. Organize all workplace items in a logical way so they make tasks easier for employees. It’s also important to make sure each item has a specific spot to ensure that the team doesn’t put an item in the wrong place it also allows for managers to tell if something is missing.
5S: Shine
After items are sorted and set in order it is time to clean. A clean and orderly warehouse ensures purpose-driven work place all team members. Look for potential safety hazards and hard to read labeling. Storage bins can be used for smaller items to prevent any loss.
5S: Standardize
Create a set of standards for processes and organization. For every item create rules for how and when they will be used. These standards can involve schedules, charts, lists, etc.
5S: Sustain
This step focuses on taking all of the previous steps of 5S and transforming them into ongoing habits to ensure continuous improvement. Sustaining a lean warehouse involves constant evaluation and discipline. The goal, after all, is to be as efficient as possible.
Cincinnati, Operations, Team Taylor, Warehousing
Working in a warehouse at times can be repetitive, demanding, and labor-intensive. How do you keep warehouse staff engaged and motivated in such an environment? One of the most important resources is a motivated team. How staff are treated and how they value the company has direct impact on our overall success and competitive advantage. With our warehouse team being such a critical part of the company Operations Manager Randy Newman in Bellevue, Nebraska came up with a creative and innovative way to keep our staff motivated.
Who doesn’t love a little friendly competition? Internal rivalry is an effective way to ignite motivation as well as boost performance and productivity. To avoid stress and hostility, great managers must know effective ways to help competition benefit the workplace. Randy has successfully implemented a friendly competition that has our warehouse staff excited and motivated for work each day. He came up with a monthly awards system that are given out to warehouse staff. Awards such as monthly picking winner, receiving winner, putaway winner, loading winner, and most improved. These awards are based off of three different criteria accuracy, efficiency, and teamwork. It’s not all about who gets the job done fist but who does it with these three things in mind. It’s human nature to thrive on success. We simply love it when we meet a target because it’s proof of our hard work and achievements. All awards are complete with bragging rights along with a WWE style belt that can be worn for the shift or simply held for a picture to be added to our warehouse board.
Since the implementation of Randy’s award system, we have had a great response from both warehouse staff and management. Healthy contest has made the team stronger than ever. Even though the awards are given out individually it’s teamwork that makes them possible. All in all, the awards have encouraged team members to use the competition as an opportunity for personal growth, to learn from each month’s winners, and to be more motivated. It’s creative ideas like Randy’s that are what makes Taylor’s workplace an environment for all to succeed.
First shift winners. Mike Berry,Amelia Alger, and Freddy Marquez, Mohamed Mohamed- Monthly March loading and most improved winner. Amelia Alger- Monthly March picking winner Mike Berry- Monthly March putaway winner Freddy Marquez- Monthly March receiving winner
Processes, Team Taylor, Third Party Logistics
Whether you’re a basketball fan or just choosing your March Madness bracket based off of mascots. Each year millions tune in to watch 68 teams compete in the NCAA Men’s Basketball Championship. This basketball spectacle involves 67 games in 14 stadiums across 12 different states all within a 12-day period. To pull off March Madness it takes multiple resources to select arenas, reserve flights and hotels for teams, create contingency plans, and the list continues. With all this planning some of the logistics are arranged years in advance however with the one and done nature of the bracket other logistics are dependent on last minute variables.
When you think about the operations behind March Madness, it’s easy to draw parallels between the tournament and managing a supply chain. From teamwork to skill there is a lot to learn about what it takes to be the champion on the court or in business.
It’s without question that accuracy is one of the most important aspects to winning the championship title. Like any game of basketball, the way you win is by shooting baskets with great accuracy and scoring points. Accuracy is even measured from free throw shot percentage to how many three pointers were sunk. Accuracy also plays a massive roll in logistics operations. Operation managers are responsible for managing and maintaining company accuracy reports for order picking, on-time deliveries, and invoices. Data is extremely powerful when it comes to managing a logistics business and having accuracy data available for operations teams can significantly impact if your business is a “winner” or not.
Another key ingredient in winning the National Championship is knowing your competitor. Typically, teams in the bracket are facing off between teams they don’t typically play against in the regular season. It’s important to study up on who your opponent is, what kind of defense should you play? Who is the primary shooter? All of these questions are key in developing a strategy to advancing in the bracket. For logistics it’s important to understand your competition and how to differentiate yourself from the unbelievable amount of logistics companies out there. How fast can a product be delivered? How much does it cost to store my product? are questions that companies should ask themselves to set them ahead of the competition. It’s also important to make sure your company is constantly researching and educating themselves on industry trends. Combining accuracy with knowing your competitors is the winning formula not only for the NCAA Tournament but for your logistics company.