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Taylor Information, Team Taylor, Third Party Logistics

Supply & Demand Chain Executive Announces the 2020 Pros to Know

Leading B2B Publication Releases Annual List of the Supply Chain’s Top Professionals including Taylor Logistics Inc. GM of Warehousing Grant Taylor.

Fort Atkinson, WI — March 15, 2020 — Supply & Demand Chain Executive, the executive’s user manual for successful supply and demand chain transformation, is pleased to announce the 20th annual listing of the 2020 Pros to Know in the supply chain industry.

The Pros to Know Awards recognize supply chain executives, and manufacturing and non-manufacturing enterprises, that are leading initiatives to help prepare their companies’ supply chains for the significant challenges of today’s business climate. This year’s list includes more than 200 individuals from software firms and service providers, consultancies or academia, who helped their supply chain clients or the supply chain community at large prepare to meet these challenges—and more than 40 Practitioner Pros, who do the same within their own companies.

“The supply chain profession is ever-changing, with transformative technologies and evolutionary best practices driving greater efficiencies and innovations for companies. At the heart of it all are supply chain professionals. Supply & Demand Chain Executive congratulates the 2020 Pros toKnow recipients who are setting the bar for supply chain excellence,” says John R. Yuva, editor-in-chief for Supply & Demand Chain Executive. “Whether you’re a practitioner or provider, the leaders in the profession are growing each year, with rising standards and thought leadership. Reach out to our 2020 recipients and engage with them, ask questions and seek feedback. The supply chain profession is a community with a commitment to excellence that should not be overlooked.”   

Supply & Demand Chain Executive received more than 500 entries for the 2020 Pros to KnowAwards.

Check out Supply & Demand Chain Executive’s website at www.sdcexec.com for the full list of all of the 2020 Pros to Know and Practitioner Pros winners.

About Supply & Demand Chain Executive

Supply & Demand Chain Executive is the executive’s user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage. Visit us on the web at www.SDCExec.com.

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E-Commerce, Third Party Logistics, Warehousing
Taylor Logistics Inc. Blog

Whether you are fulfilling orders for single end customers or a retail store, it may seem like there isn’t much of a difference between the two. An order is an order, right? Not exactly. B2C (business-to-consumer) and B2B (business-to-business) each require very different operations and processes. Each order delivery, whether to one single consumer or a business, needs to reflect your brand. Otherwise, you might lose customers, working with a third-party logistics company that aligns with your brand will help you navigate the differences between fulfilling B2C orders and the complexities of B2B orders.

B2B Order Fulfillment 


B2B fulfillment deals with the distribution of goods from business to business. In other words, they transport large, bulk shipments to a receiving company. Larger companies integrate their warehousing with their B2B order fulfillment service using electronic data interchange software. Doing so helps businesses exchange order data and shipping information with their suppliers in real-time. These fulfillment centers also have to comply with specific guidelines such as barcode labeling, product description, invoice, and shipment details.

Taylor Fulfillment

In addition to our fulfillment solutions, we also provide omni-channel capabilities, kitting and packaging, and transportation. Learn more about our logistics services here.

B2C Order Fulfillment 


B2C fulfillment focuses on delivering manufactured goods directly to customers. This type of order fulfillment is easier to manage as compared to B2B because large, bulk shipments are not involved. Typically these companies have less stringent regulations while in-time delivery and customer satisfaction are the two primary requirements.

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Processes, Technology, Third Party Logistics
Taylor Logistics Inc. Blog

On February 2, 2020, millions of people at home will tune in to Super Bowl LIV. Thousands more will travel to Miami, Flordia, to see the San Fransico 49ers and Kansas City Chiefs face-off (plus, enjoy the halftime performances of Jennifer Lopez and Shakira). So, how does one of the most notable sporting events in the world meet the demands of fans, players, attendees, and others?

Think about all of the various supply chains that move within the Super Bowl. From footballs, uniforms, and helmets for players to microphones and cameras for the media. There are t-shirts, and hats for fans, plus beer, nachos, and soda for attendees. The field requires materials for maintenance, paint, and signs. These are just a few examples of the many things affected by logistics at the Super Bowl.

The introduction of ELDs, lack of drivers, and rising rates have created a mixture of anxiety throughout the shipping industry- especially when it comes to timely events. Fortunately, shippers can prepare some products for the big game in advance. For instance, beverages have a longer shelf life so that they can be moved to retailers days, sometimes weeks, in advance. However, some products are time-sensitive. Staple Super Bowl snacks like chicken wings can’t move truckloads too far in advance, making visibility and real-time notifications critical. Without these things, a load might be lost and will create a loss of revenue and market share – a massive deal on Super Bowl Sunday.

Taylor can work with you to identify new opportunities in your supply chain; whether it be in your fulfillment processes, route optimization, or distribution, we can evaluate the supply chain and offer your insightful feedback to make it more efficient.

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Processes, Third Party Logistics
Taylor Logistics Inc. Blog

Some might say that 2019 was the year of customer experience (CX). In fact, according to the 2019 State of Service Report from Salesforce, 80% of customers now consider their experience with a company to be as important as its products or services.

Logistics Customer Experience CX

Customers don’t just buy a product or service — they buy an experience. Creating a unique, efficient, and personalized experience can have a tremendous impact on business growth. As a third-party logistics company, we have two types of customer experiences to focus on. Our customers’ experience and their customers’ experience. Acting as an extension of our customer’s team and as an integral part of their supply chain, we must focus on not only their needs but also the needs of their customers. One way we do this is by upholding brand image and expectations. Omnichannel distribution and fulfillment are ever-present in the retail industry, with a growing number of consumers taking advantage of the convenience e-commerce provides. With multiple procurement channels available, it is just as important for brands to ensure their customer experience is the same across all channels. As the ‘last touch’ before a product arrives on a consumer’s doorstep, it is the job of the 3PL to ensure all products arrive in pristine condition and create a visually appealing, ‘unboxing’ experience for the consumer. ‘Unboxing’ was born out of a combination of the omnichannel phenomenon and the use of video on social platforms. Customers may never see your trucks, your warehouse, your committed drivers and operators, or even their products. This is why leaders are finding customer service is so important — it’s what your customers will remember about their experience with you.

Taylor-Logistics-Technology-Fulfillment

The supply chain can make or break the customer experience. And to thrive within e-commerce, businesses must invest in supply chain technologies. Those that create integrated, transparent and responsive supply chains are capable of delivering exceptional customer experiences profitably. At Taylor, by combining hands-on support, technology, logistics services, and a dependable partnership, we are creating an optimal experience for our customers and our customer’s customers. 

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Processes, Third Party Logistics
Taylor Logistics Inc. Blog

The new year is upon us, and with the end of 2019, we reach the end of the decade. Over the years, logistics has gone through a massive transformation due to changes in customer demands and new technological innovations. Companies need to deliver their products quicker than ever before, at a low cost, in a sustainable way. Below are the 2020 supply chain management trends that will further these shifts.

Supply Chain Digitization


The implementation of new digital technology in logistics will continue to be priority. Smart, efficient supply chain systems that eliminate silos create transparency and enhance responsiveness. This ecosystem will depend on several critical digital technologies—including logistics platforms, analytics, robots, and even 3D printing. The ultimate goal for companies exploring supply chain digitization? Real-time, end-to-end visibility that provides a competitive advantage, streamlines processes and exceeds customers’ expectations. 

Taylor Logistics Cincinnati, Ohio Digital Supply Chain. Warehouse automation

Internet of Things


Internet of Things (IoT) is coming of age, as prices decrease, research shows the number of businesses using IoT devices increased from 13% in 2014 to 25% in 2019. The IDC forecasts 13.6% annual growth through to 2022. IoT enables organizations to control inventory, automate stock reordering, and keep track of deliveries, all in real-time. Sensors can foresee wear and tear on equipment, supporting timely ordering of spare parts. Untimalety IoT will increase supply chain transparency. 

Building a Greener Supply Chain


The drive towards environmental sustainability is putting increased pressure on logistics managers. Green supply chain management practices can be included in every link of the supply chain from product material sourcing, product design, and manufacturing processes after the product’s useful life. Some sustainability practices are simple – like energy-efficient lighting in the warehouse and planning delivery routes to minimize mileage & fuel consumption. But developing a truly green supply chain requires complete methodological shifts to most companies’ current supply chain practices.

The Normalization of Omnichannel Supply Chains 


In response to customer demand, businesses will make significant strides towards offering an omnichannel buying experience for customers. An integrated view of all customer channels and inventory, along with dynamic delivery and fulfillment options and seamless customer service interactions. The switch from single- and multi-channel supply to omnichannel supply requires a complete rethink of supply chain logistics.

Improving Customer Experience


Instead of thinking like operations, putting on the marketer and customer success hats and prioritize the delivery experience the customer receives – branding, UX, speed of delivery, transparency, visibility. Logistics leaders should then focus on reducing these pain points in their teams by investing in technologies that simplify staff workloads and reducing complexity that makes the customer journey as effortless as possible.


In conclusion, the 2020 supply chain management trends focus on technology bringing new possibilities to supply chain management and bringing discrete areas of the supply chain closer together. Which of the new trends will you be adopting in the new year?

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Sustainability, Taylor Information, Third Party Logistics
Taylor Logistics Inc. Blog

As the drive towards sustainability in logistics continues, those involved in manufacturing and shipping, particularly shippers, must understand why this trend is taking place, its potential costs, obstacles, and benefits, and what it means for the future of production and logistics.

Use Recycled Products


Depending on your package volume per month, you could be unintentionally contributing to the global crisis. So, how can your business help to break this vicious cycle? If you are using boxes – target environmentally friendly suppliers. There are a variety of certifications for the eco-friendly packaging. It will usually indicate the recycled content and ensure that no chemicals, which might be harmful to the environment, have been used. 

Coca-Cola makes the switch from plastic packaging to a biodegradable cardboard.

Consider Alternative Transportation Modes


Intermodal drayage is what dramatically reduces carbon emissions because of the lower dependence on fuel. In fact, by utilizing rail transport to move one ton of freight a mile, you drop emissions by a whopping 83%. Not every load is suitable for rail, but for certain loads, it will be beneficial not only from the eco-friendly shipper perspective.

“If just 10 percent of the freight that moves by truck moved by rail instead, fuel savings would exceed 800 million gallons per year, reducing greenhouse gas emissions by more than 9 million tons — equivalent to taking around 1.8 million cars off the road or planting 215 million trees.” – Association of American Railroads

Use Space Efficiently 


Efficiency is key. Make sure to pack the product as efficiently as possible. This will save the materials and clear up more room on the truck or any other mode of transportation, allowing you to ship more products at once. If possible, combining as much product as possible into one load is worth considering from both eco-friendly and cost-efficient perspectives.

Green Logistics Cincinnati  Taylor Logistics Brokerage and Storage

Conclusion


While these are just a few tips regarding taking your logistics green, there are plenty of other options for you to consider when partnering with a 3PL provider. By utilizing the latest technology and most efficient logistics practices, 3pl providers can devise the most cost-effective and environmentally friendly logistics solution for your business.

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Operations, Processes, Sustainability, Third Party Logistics
Taylor Logistics Inc. Blog

It’s important for our business to invest renewable energy technologies and sustainability in all aspects of our logistics business. Importantly, when using road transport, we plan each journey to establish the most efficient route so that we can reduce the number of miles traveled and avoid empty trucks on the road. Taylor has implemented a Green Logistics program for several years; by doing so, our team reduces fossil fuel consumption and carbon emissions by:

Optimizing Routes


Until electric and other more sustainable vehicle options, route optimization is one of the best ways to reduce the environmental impact of transportation and distribution. Artificial intelligence can work with GPS devices to optimize local, national, and global shipping routes. Advanced analytics update routes in real-time, to take account of congestion and other issues.

Simplifying Supply Chain Processes


Supply chains can be improved through significant changes, but it’s more common to see results through small, iterative improvements. Useful analytics and reporting combine with machine learning to continually improve processes throughout the supply chain. Every change that reduces waste speeds up delivery or enhances quality makes an incremental improvement to sustainability.

Monitoring Existing Environmental Risks


Climate change and other environmental factors already impact many supply chains. Issues such as wildfires in California, rising sea levels, water scarcity, and lower agricultural yields have a profound impact on the efficiency, quality, and speed of the supply chain. Supply chain technology helps to predict these risks and allows supply chain managers to mitigate their impact and put contingency plans in place.

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Operations, Processes, Third Party Logistics
Taylor Logistics Inc. Blog

According to the National Retail Federation (NRF), more than 185 million people are expected to shop over the five-day Thanksgiving weekend. This time can be a stressful time for retailers and the transportation industry, and the days between Black Friday and Cyber Monday are typically the peak period of the rush. Massive volumes of e-commerce purchases are putting more and more pressure on business and logistics managers each year. Whether your business manages your supply chain in-house or uses a 3PL partner, supply chain planning in peak seasons like this requires the use of supply chain industry best practices.

The Origin of Black Friday 

The term “Black Friday” was first associated with financial crisis and shopping sales. Jim Fisk and Jay Gould, two wall street financiers, bought a significant amount of US gold in the hope of the overall price soaring and turned to be able to sell it for massive profits. On Friday, September 24, 1869, in what became referred to as “Black Friday,” the US gold marked Crash and Fisk, and Gould’s actions left Wall Street barons bankrupt. In the later years, the post-thanksgiving period became associated with the name. 

Although this is the origin story, there is one black Friday tale that also attributes to its name. When stores recorded their accounting details, they noted profits in black and losses in red. The story goes that many shops were “in the red” throughout most of the year. Still, they later “went into the black” the day after Thanksgiving when shoppers bought a significant amount of discounted merchandise for the holiday presents.

Supply Chain Best Practices for Holiday Shopping 

 Use your 3PL’s Value- Added Services


Black Friday and Cyber Monday are the times of year that your third party logistics provider will become an extra benefit to your business. Using value-added services such as kitting and packaging to prepare high-demand items ready to go, and kit pre-package many of them in preparation for holiday shoppers. A 3PL can typically also provide temporary storage overflow inventory for the peak seasons. 

Take Care of Your Employees. 


The holiday season is the worse time to lose employees. Due to to the high-stress environment of a warehouse or fulfillment center and the longer holiday hours, this time of year is at high-risk for employee turnover. This is not a time to slack on your promise to company culture. Try and keep the work environment as light as possible and maintain open communication by having conversations with employees to make sure they feel appreciated during such a critical time for logistics.

System Integrity 


Peak season is not the time of year when your system can go down; all systems must be running up to speed. During the Black Friday/Cyber Monday period, your order management, distribution, allocation, replenishment, and financial systems will be subject to a level of transactional activity that can be many orders of magnitude higher than ever before.

Training 


Employee training throughout the year is critical so that they can jump into whatever role might be the most in-demand during the holiday peak season. Not only does routine training empower your workforce, but it also improves team morale. 

Focus on Customer Experience


While optimizing supply chain efficiency with standardized processes and automation, supply chain professionals should focus on the customer experience. Customers gain trust in businesses that can handle the busiest of shopping days. 

Statistics/ Trends According to NRF

People ages 18-24, 88% t say they are likely to shop and particularly enjoy the social aspect. Similarly, 84% of those ages 25-34 plan to shop. That compares with 69% of holiday shoppers overall.

Of those planning to shop, there is an almost even split of people who plan to start their shopping in-store 47% compared with those who plan to start online 41%. Those under 25 are even more likely to say they expect to start shopping in-store 52%.

The top reasons consumers are planning to shop include:

65% The deals are too good to pass up 


28% Tradition 


22% It’s when they like to start their holiday shopping 


21% It’s something to do over the holiday 

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Third Party Logistics

Today is Halloween, and consumer shopping trends have been in full swing. According to the National Retail Federation’s (NRF) annual survey 2019, Halloween spending could reach $8.8 billion. With more than 68% of Americans planning to celebrate the holiday this year, and the average person spending $86.00, this equates to $2.6 billion on candy and $2.7 billion on decorations. See how the Halloween supply chain has changed throughout the years.

Average Expected Spending


Total Expected Spending


Percent of Consumers Planning to Purchase Based on Region




View Our Candy Case Study


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Intermodal Transportation, Taylor Information, Third Party Logistics

The information below represents average container sizes and limitations for steam-ship line equipment. There could be variances in the dimensions between some containers and the numbers below. Additionally, these numbers represent the containers’ limitations; in many cases state laws further limit the weight capacity of these containers for over-the-road transport.

20’ Container

Inside Length: 19’ 4.25”

Inside Width: 92.5”

Inside Height: 94”

Weight Restrictions: 38,000 lbs

Pallets: 9–10

40’ Container

Inside Length: 39’ 5.69”

Inside Width: 92.5”

Inside Height: 94”

Weight Restrictions: 43,500 lbs

Pallets: 20

40’ High Cube Container

Inside Length: 39’ 5.69’

Inside Width: 92.5”

Inside Height: 104”

Weight Restrictions: 43,500

Pallets: 20

45’ Container High Cube Container

Inside Length 44’ 5.59”

Inside Width: 92.59”

Inside Height: 106”

Weight Restrictions: 43,500

Pallets: 22

53’ High Cube Container

Inside Length: 52’ 6.5”

Inside Width: 98.5”

Inside Height: 109.5”

Weight Restrictions: 43,500

Pallets: 26-30

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Freight Brokerage, Taylor Information, Third Party Logistics

Taylor Logistics the Nation’s most progressive family owned logistics company announced that they increased their freight broker surety bond through the Transportation Intermediaries Association from $100,000 to $250,000, further confirming its commitment to protecting the freight and transportation community against fraudulent behavior

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Freight Brokerage, Processes, Third Party Logistics

Before working with a third-party logistics (3PL) provider, it’s essential to understand the functionality of that relationship. What responsibilities can a 3PL  take off your plate, and what will still be in your wheelhouse? 

Here’s a breakdown of how Taylor Logistics freight brokerage works, along with critical points surrounding our value-added services and essential points for how we can help you. 

What is a freight brokerage? 


Our brokerage helps customers with ready to haul freight find qualified carriers to haul the load. Typically freight brokers do not provide the truck or the shipping but provide the essential service that will help the shipper find the carrier. However, In addition to our brokerage out parent company Taylor Distributing in Cincinnati, OH has a full fleet of trucks ready to assist our customers with any intermodal/drayage needs.


Shipping Expertise – This is what our freight brokers do best, working with our brokers allows you access to their knowledge of best practices and latest technology.


Communication – We can track and log each step of the journey of your product. Our team is in constant contact with drivers, and we have access to GPS/EDI technologies to maintain the status of an order.


Flexibility and Scaleability – We provide our customers more, or less capacity based on their business from industry trends to seasonality. We are also connected to service providers nationwide, and we can quickly respond to flux, linking you to resources without any added risk.


Save time, Resources, and Money – Partnering with Taylor, is like having a dedicated shipping department without the expense of your own department.  Using our freight brokerage allows you to focus on your core business.


It’s a Partnership – Taylor works for you, we put our customer’s interests first, because when you succeed, and your business grows, so does ours.


Technology  –   We have invested in the latest technologies to improve our customer relationships, efficiency, and processes. Our technologies include: 

  1. Transportation Management Systems (TMS)
  2. GPS Tracking
  3. Reporting Software
  4. Quick Pay/E-Pay
  5. Electronic Data Integration (EDI) Software
  6. Application Programming Interfaces (APIs)
  7. Data Analysis Tools
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Processes, Technology, Third Party Logistics, Warehousing

The automotive industry has a very complex supply chain consisting of ever-changing variables in a fast-paced environment. At Taylor Logistics in order for our automotive customers to avoid pricey in-house solutions that are difficult to manage we’ve customized our business to better suit the industry’s needs.

We help manage international loads, sorting, warehousing, overflow, and inventory reporting services so you can focus on your core business. Not only does Taylor have expectational warehouse services, but our complex service portfolio can also handle intermodal containers, TL/LTL shipments and railcar services to support inbound and outbound movement of all goods and parts. All of our services are tailored to assist in a seamless transition to the finished product.

At Taylor Logistics, upgrades come standard. Here’s quick look at our warehousing services:

  • Transferring international loads to palletized loads
  • Transferring crated products to tray
  • Dry Van services
  • Dump and Destroy
  • Cross Dock Services
  • Labeling

To learn more about our warehousing options and services talk with a Taylor Representative today.

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Processes, Team Taylor, Third Party Logistics

Whether you’re a basketball fan or just choosing your March Madness bracket based off of mascots. Each year millions tune in to watch 68 teams compete in the NCAA Men’s Basketball Championship. This basketball spectacle involves 67 games in 14 stadiums across 12 different states all within a 12-day period. To pull off March Madness it takes multiple resources to select arenas, reserve flights and hotels for teams, create contingency plans, and the list continues. With all this planning some of the logistics are arranged years in advance however with the one and done nature of the bracket other logistics are dependent on last minute variables.

When you think about the operations behind March Madness, it’s easy to draw parallels between the tournament and managing a supply chain. From teamwork to skill there is a lot to learn about what it takes to be the champion on the court or in business.

It’s without question that accuracy is one of the most important aspects to winning the championship title. Like any game of basketball, the way you win is by shooting baskets with great accuracy and scoring points. Accuracy is even measured from free throw shot percentage to how many three pointers were sunk. Accuracy also plays a massive roll in logistics operations. Operation managers are responsible for managing and maintaining company accuracy reports for order picking, on-time deliveries, and invoices. Data is extremely powerful when it comes to managing a logistics business and having accuracy data available for operations teams can significantly impact if your business is a “winner” or not.

Another key ingredient in winning the National Championship is knowing your competitor. Typically, teams in the bracket are facing off between teams they don’t typically play against in the regular season. It’s important to study up on who your opponent is, what kind of defense should you play? Who is the primary shooter? All of these questions are key in developing a strategy to advancing in the bracket. For logistics it’s important to understand your competition and how to differentiate yourself from the unbelievable amount of logistics companies out there. How fast can a product be delivered? How much does it cost to store my product? are questions that companies should ask themselves to set them ahead of the competition. It’s also important to make sure your company is constantly researching and educating themselves on industry trends. Combining accuracy with  knowing your competitors is the winning formula not only for the NCAA Tournament but for your logistics company.

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Third Party Logistics
Taylor Logistics Inc. Blog

1. Warehousing for Physical Goods.


Many merchants don’t necessarily have a physical shop to store their products, requiring the use of a warehouse to store them. Normally, 3PL companies will be able to provide warehousing services that include either a shared or dedicated warehouse for storage, along with all of the required technology to handle and transport products throughout the warehouse. Because of the many companies that might use the same warehouse for storage, you can save money with a split overhead cost.

2. Order Fulfillment Businesses


need to be able to fulfill orders effectively, or they can’t survive. Unfortunately, many e-commerce companies often suffer from invalid order fulfillment, but a 3PL service provider can make sure that customers receive the right goods on time and in good condition with every order.

3. Consolidation


Another service that most 3PL companies offer is consolidation, wherein e-commerce suppliers send small goods to the same location, consolidating these goods into a single shipment to lower prices.

4. Supply Chain Management Services


To make each order a success, companies need to effectively maintain their supply chain. A 3PL company can help manage all or part of your supply chain, taking care of your inbound freight delivery specifications.

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