eCommerce fulfillment from the center of the country — built for the brands behind the cart.
Taylor's Cincinnati fulfillment hub sits within a 1-day ground shipment of ~70% of U.S. consumers — so your orders ship faster and your delivery promises actually hold. Native integrations with Shopify, WooCommerce, Amazon, and more. Transparent, all-in pricing — no hidden fees.
The closest thing to the consumer — without the coastal price tag.
Cincinnati sits at the intersection of three major interstates and the country's geographic population center. ~70% of U.S. consumers are reachable in one day of ground freight — and ~99% within two days. Most brands ship faster from one Cincinnati node than from a coastal two-node network.
Plug into every cart and marketplace your brand sells on.
Orders, inventory, tracking, and returns flow through native connectors, certified apps, REST APIs, and webhooks — wired up by our in-house integration team during onboarding.
Every part of the cart-to-doorstep journey — under one roof.
One team, one WMS, one accountable account manager. From the order webhook to the customer's hands — and back, if it has to come back.
DTC pick · pack · ship
Real-time order ingest from your store, picked on Synapse WMS, packed in custom or stock cartons, and shipped via the carrier and service level your customer chose at checkout.
Subscription box programs
Monthly, quarterly, or ad-hoc cadences. Recurring waves, personalization, inserts, and a build standard locked to your brand book.
Custom packaging
Branded tape, custom mailers, tissue, void fill, stickers, hand-written cards — your unboxing moment, built by people who care about it.
Inserts & marketing
Versioned inserts, sample-included programs, lifecycle marketing card-drops — managed by SKU, segment, or campaign rule.
Returns processing
Inspection, grading, refurb, and disposition routing. Returns receive a portal status the moment they land at our dock — restock, refund, or destroy by rule.
Packaging sourcing
We partner with packaging converters to source materials on your behalf — cartons, mailers, tape, void fill, sustainable substrates. Buying power passed to you.
Six steps. Same day. Audit-traceable.
From checkout to UPS hand-off — every event is logged in Synapse WMS, surfaced in your customer portal, and pushed back to your store.
The unboxing is the second impression — we treat it like it matters.
Custom tape, branded mailers, tissue, void fill, inserts, sample drops, hand-written notes — Taylor handles your unboxing standard with the same traceability we run on every other line.
- Custom branded tapeLogo-printed tape that turns every box into an ad — applied on every order, every time.
- Custom mailers & cartonsBranded mailers, full-color cartons, eco substrates — sourced via our packaging partners or BYO.
- Tissue · void fill · stickersTissue paper, branded crinkle, color-matched stickers — the small touches that drive repeat orders.
- Inserts & samplesVersioned inserts, sample-included programs, lifecycle marketing card-drops — managed by SKU, segment, or campaign rule.
- Hand-written notesFor brands where every touch counts. We'll write them. Yes, by hand.
Aggressive UPS parcel rates — passed straight to your unit cost.
We move enough D2C volume to negotiate strong UPS Ground, 3-Day Select, and 2nd Day Air rates — and we pass them through. Lower delivered cost on every order without signing a separate carrier contract.
Returns aren't a leak — they're a lever for retention.
Speed and transparency on returns drive repeat orders. Taylor processes returns against your rules, in your branded portal, with audit-grade traceability — and we send the refund signal back to your store the moment a decision is made.
One quote. One unit price. No hidden fees.
You shouldn't need a forensic accountant to predict your fulfillment bill. We quote one all-in unit price — covering receiving, storage, pick / pack / ship, packaging, portal access, and returns. Monthly invoice matches the forecast.
The differences that show up in your P&L.
What brand and ops teams ask before signing.
Ready to fulfill from the center — and ship to everywhere?
Tell us about your store, your monthly orders, your packaging standard, and your returns volume. We'll come back with an all-in unit-price model and an integration plan for your cart.