The technology stack that runs every Taylor warehouse and every Taylor lane.
At Taylor, we prioritize cutting-edge technology — automation, real-time visibility, AI-driven inventory, and customer-portal access — and we constantly invest in the latest advancements so our customers see, control, and trust their supply chain. SynapseWMS by Made4Net, Revenova TMS, Gather AI inventory drones, Highway carrier identity, and Descartes MacroPoint visibility — wired together and operated by Team Taylor.
Best-in-class tools, integrated and operated as one stack.
We don't build our own WMS. We don't build our own TMS. We partner with the category leaders — Made4Net, Salesforce-native Revenova, Gather AI, Highway, Descartes — and we wire them together into a single operating fabric across warehousing and freight. Customers get one team accountable for the outcome, not a vendor matrix.
Customer-facing visibility runs through dedicated WMS and TMS customer portals — accessible from desktop or mobile, real-time, with full inventory, order, and shipment data. Internally, AI-driven inventory drones, autonomous material handling, and continuous carrier identity checks keep the operation accurate, fast, and safe.
Eight platforms. One operating fabric.
Each platform is a category leader on its own. The leverage comes from running them together — WMS to TMS to fraud check to visibility portal — wired by one integration team and operated by one accountable account team.
SynapseWMS — the backbone of every Taylor warehouse
Our customizable and integrable WMS, Synapse, empowers customers with advanced control and visibility across the supply chain. Seamlessly integrating with existing systems, Synapse runs inventory management, order fulfillment, and process optimization — the cornerstone of every Taylor logistics solution, tailored to each customer.
Learn more →Revenova TMS — optimized transportation, elevated service
Taylor harnesses Revenova, a state-of-the-art Salesforce-native TMS, to optimize transportation operations and elevate service standards. Advanced route planning, freight optimization, shipment tracking, and integrated freight-fraud prevention — Revenova streamlines logistics processes and reinforces our dedication to the security and integrity of our customers' shipments.
Learn more →Gather AI — autonomous inventory drones
We've partnered with Gather AI to implement cutting-edge automation in our warehouses. Autonomous drones scan racking and bin locations on a schedule, reconcile against Synapse, and surface discrepancies before they become customer issues — dramatic accuracy gains, fewer manual counts, and labor freed for higher-value work.
Learn more →Warehouse automation — autonomous handling, layer pickers
We stay at the forefront of innovation with advanced automation technologies — autonomous material handling, layer pickers, AMRs, and conveyance. By automating the tedious work, we streamline processes, ensure accuracy, and deliver significant savings and improved service levels.
Learn more →WMS Customer Portal — real-time inventory & order control
Accessible in real-time from desktop or mobile, the WMS customer portal provides unparalleled visibility and control. Customers monitor inventory levels, generate reports, and manage logistics operations on their preferred cadence — user-friendly navigation and customizable features make it the daily home base.
Learn more →Highway — carrier identity & freight-fraud defense
Ensuring the safety of customers' freight from fraud is paramount at Taylor. We've invested in Highway — a cutting-edge system that validates MC/DOT/insurance/authority and detects fraud signals at booking, providing an added layer of security and peace of mind across every load we touch.
Learn more →Descartes MacroPoint — real-time container visibility
Taylor uses Descartes MacroPoint for comprehensive container tracking — real-time location and status updates across the transportation journey. Whether inbound or outbound, MacroPoint enhances transparency and enables proactive decision-making, improving supply-chain efficiency and customer satisfaction.
Learn more →TMS Customer Portal — centralized freight management
Taylor's TMS customer portal is the centralized platform for critical transportation management information and tools. Real-time shipment status, carrier performance, transportation costs, and customizable dashboards — accessible from desktop, tablet, or phone. Customers manage operations and optimize supply-chain performance without picking up the phone.
Learn more →Customizable, integrable, and the cornerstone of every warehouse.
Our customizable and integrable WMS empowers customers with advanced control and visibility over their supply chain operations. Seamlessly integrating with existing systems, Synapse enables efficient inventory management, order fulfillment, and process optimization — tailored to the unique needs of each customer.
One WMS. Every facility. One way of working.
Every Taylor warehouse — public, contract, food-grade, eCom — runs Synapse. Reporting is consistent across sites, integrations are reusable across customers, and your team learns one system, not five.
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Receive & putawayASN-driven receiving, license-plate tracking, directed putaway by velocity and SKU rules.
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Inventory controlCycle counts, lot/serial control, FEFO/FIFO enforcement, recall holds at the unit level.
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Pick · pack · shipWave management, multi-mode picking (cart, batch, voice, RF), pack verification, carton manifest.
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Labor & exceptionsProductivity tracking by associate, by zone, by hour. Exceptions surface in real time, not the next morning.
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Customer & EDIASN, shipment confirmation, inventory broadcast, status updates — wired out of the box.
Real-time inventory in your hand, on every device.
Accessible in real-time from desktops or mobile devices, our WMS customer portal provides unparalleled visibility and control. Monitor inventory levels, generate reports, and manage your logistics operations on the cadence you prefer. With user-friendly navigation and customizable features, the portal enhances collaboration and efficiency — making informed decisions and responding to changing market demand as easy as opening an app.
Drones that count the warehouse — overnight, autonomously, accurately.
We've partnered with Gather AI to implement cutting-edge automation in our warehouses. Through this partnership, we use advanced drones and computer vision to streamline operations — automating tedious cycle counts, reconciling inventory against Synapse, and freeing labor for higher-value work. These innovations have significantly improved efficiency, reduced manual labor, and increased accuracy.
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Autonomous flightScheduled scan cycles overnight or between shifts — no operators, no scissor lifts, no aisle blockers.
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Computer-vision countingReads labels, barcodes, and case faces; reconciles bin-level counts against Synapse on-hand.
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Exception-first reportingSurfaces mismatches, misplaced pallets, and empty bins directly into the floor's daily review.
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Safety-first deploymentOperates in geo-fenced aisles with redundant collision avoidance and tethered emergency stop.
Always exploring new automation — autonomous handling, layer pickers, and more.
We stay at the forefront of innovation with advanced automation technologies. By automating the tedious work, we streamline processes, ensure accuracy, and deliver significant savings and improved service levels. Our commitment to operational excellence drives value for our clients, every day.
Autonomous material handling
AMRs, AGVs, and tugger trains for repetitive horizontal moves — palletized goods, replen, and case flow without operator-hours.
Layer pickers
High-rate layer picking for case-quantity orders. Tier-1 retail volumes handled with consistent service levels and labor predictability.
Conveyance & sortation
Powered belt and roller conveyance, accumulation, divert, and sort. Wave-driven, integrated with Synapse pick logic and pack-stations.
Pick-to-light & voice
Light-directed and voice-directed picking modes selected by SKU profile and accuracy target. Hands-free operation, exception alerts at the cell.
Plug into every cart, marketplace, and social channel your brand sells on.
Taylor's eCommerce fulfillment runs against the storefronts and marketplaces your brand already lives on. We ingest orders, broadcast inventory, push tracking and ASN events, and reconcile back — through native connectors, certified apps, REST APIs, and webhooks. One integration during onboarding; lifetime maintenance by the in-house team.
- Orders · new, edited, cancelled
- Customer + ship-to address
- SKU, quantity, packaging notes
- Service level · ship method
- Promotions · gift messaging
- Returns authorization (RMA)
- Inventory levels · real-time
- Order acknowledgement
- Shipment confirmation · tracking
- ASN · 856 to retailers
- Invoice · 810 where applicable
- Returns received · restock status
Transportation operations, elevated — and integrated with fraud defense.
Taylor harnesses the power of Revenova, a state-of-the-art Salesforce-native TMS, to optimize transportation operations and elevate service standards for our customers. Advanced route planning, freight optimization, and shipment tracking — combined with integrated freight-fraud prevention — reinforce our dedication to the security and integrity of every shipment we touch.
- Quote · tender · bookFrom quote to load tender to carrier booking, on one record. Reusable rate tables and contract lanes baked in.
- Route & freight optimizationLane-level optimization, multi-stop sequencing, mode selection, and consolidation logic — automated where it should be.
- Carrier managementCarrier records, insurance and authority checks, scorecards, and tendering preferences — Salesforce-native, queryable, auditable.
- Shipment trackingPickup, in-transit, delivery — events, ETAs, and exceptions flow straight to customers via the portal and EDI.
- Fraud prevention · integratedHighway carrier-identity checks run inline at booking. Suspicious carriers blocked before a load gets dispatched.
- Reporting & BISalesforce-native dashboards over loads, lanes, margin, and on-time performance — built for ops leaders and finance both.
Built on the platform your business already trusts.
Revenova runs natively on Salesforce — familiar UX, enterprise-grade security, and a customization model your IT will recognize. CRM, customer service, and TMS sit on the same record. No silo, no double-entry.
Carrier identity, verified at the moment it matters.
Taylor has invested in Highway — a carrier-identity system that detects and prevents fraudulent activity before a load is dispatched. Every check is logged. Every block is auditable.
Centralized freight management — every shipment, every status, one screen.
Taylor's TMS customer portal serves as a centralized platform for clients to access critical transportation management information and tools. With user-friendly features and customizable dashboards, the portal offers real-time visibility into shipment status, carrier performance, and transportation costs — accessible from desktop, tablet, or phone.
Containers, in motion — visible the entire way.
Taylor utilizes Descartes MacroPoint for comprehensive container tracking, ensuring real-time visibility and control over shipments. Whether inbound or outbound, MacroPoint provides accurate, timely updates on the location and status of every container throughout the transportation journey — enhancing transparency and enabling proactive decision-making across the supply chain.
One integrated fabric — across warehouse and freight.
The Taylor tech stack is wired together: WMS, TMS, drones, automation, fraud defense, and visibility all sit on shared integration plumbing. Your data flows in, our data flows out — through the same set of EDI and API connectors, configured once during onboarding.
Customer systems → Taylor integration fabric → WMS / TMS / visibility → Customer portals. One configuration, both directions, all the time.
An in-house WMS & EDI support team. Always on. Always yours.
Most 3PLs outsource tech support to a vendor or a ticket queue. We don't. Taylor runs a dedicated, in-house WMS support team that's online helping with customer requests — EDI mappings, integration changes, exception handling, portal questions — every operating hour, every day.
You don't open a ticket and wait three days. You message your team and get a human who knows your account, your customers, your file formats, and your edge cases.
- Cleo
- EDI · X12
- REST API
- SFTP
- AS2
- Webhooks
945 · 947 · 856
810 · 997
Cutting-edge technology, operated by people who care.
The platforms are well-known. The operating discipline — and the integration work to make them all sing together — is the Taylor edge.
Category leaders
Made4Net · Revenova · Gather · Highway · Descartes. We pick the platforms that lead each category and refuse the temptation to build it ourselves.
Wired together
WMS to TMS to fraud to visibility — one integration team, one set of plumbing. Your data flows once, lands everywhere it should.
Real-time portals
Inventory and freight visibility through dedicated portals — desktop and mobile. You see what we see, on the cadence you want.
Always advancing
Drones, AMRs, layer pickers, AI-driven inventory — we constantly invest in the latest advancements to enhance efficiency and service for our customers.
The vendors behind the Taylor tech stack.
Each platform is operated by Team Taylor and chosen because it leads its category. Visit any partner to learn more about the underlying technology.
External links open in a new tab. Taylor is an operator and integrator of these platforms — not the publisher of the underlying software.
What people ask about the Taylor tech stack.
Platforms, integrations, visibility, fraud, automation, and how the day-to-day relationship actually works.
Technology questions, answered.
Tell us what you want to see, and we'll show you the stack.
Whether you need a WMS standup, a freight-fraud strategy, real-time visibility for your retail partner, or a full integration plan — we'll show you the live system, walk the portals, and map your data flow.
Looking for portal access or an integration change? Mention your account in the form and your existing CSM will pick it up — no rerouting needed.