Taylor Logistics — Header
Taylor Tech — Technology Stack | Taylor Logistics
Taylor Tech · WMS · TMS · Automation · Visibility

The technology stack that runs every Taylor warehouse and every Taylor lane.

At Taylor, we prioritize cutting-edge technology — automation, real-time visibility, AI-driven inventory, and customer-portal access — and we constantly invest in the latest advancements so our customers see, control, and trust their supply chain. SynapseWMS by Made4Net, Revenova TMS, Gather AI inventory drones, Highway carrier identity, and Descartes MacroPoint visibility — wired together and operated by Team Taylor.

WMS
Synapse
Made4Net · every warehouse
TMS
Revenova
Salesforce-native · freight
Inventory AI
Gather
Autonomous drone counts
Visibility
Live
MacroPoint · Highway · Portal
TAYLOR TECH SYNAPSE WMS REVENOVA TMS GATHER AI · DRONES HIGHWAY MACROPOINT REAL-TIME PORTALS EDI · API AUTOMATION INTEGRATED STACK TAYLOR TECH SYNAPSE WMS REVENOVA TMS GATHER AI · DRONES HIGHWAY MACROPOINT REAL-TIME PORTALS EDI · API AUTOMATION INTEGRATED STACK
The Taylor approach to technology

Best-in-class tools, integrated and operated as one stack.

Visibility
WMS · TMS portals
Freight
Revenova · Highway
Warehouse
Synapse · Gather AI
Integration
EDI · API · Cleo
One stack · One team · One accountability

We don't build our own WMS. We don't build our own TMS. We partner with the category leaders — Made4Net, Salesforce-native Revenova, Gather AI, Highway, Descartes — and we wire them together into a single operating fabric across warehousing and freight. Customers get one team accountable for the outcome, not a vendor matrix.

Customer-facing visibility runs through dedicated WMS and TMS customer portals — accessible from desktop or mobile, real-time, with full inventory, order, and shipment data. Internally, AI-driven inventory drones, autonomous material handling, and continuous carrier identity checks keep the operation accurate, fast, and safe.

Best-of-breed
We pick category leaders, not the cheapest license. Customers get tools that actually scale.
Integrated
EDI/API plumbing between WMS, TMS, ERP, and your systems — wired during onboarding, not after.
Customer-visible
Real-time portals so you see inventory and freight without picking up the phone.
The Taylor tech stack

Eight platforms. One operating fabric.

Each platform is a category leader on its own. The leverage comes from running them together — WMS to TMS to fraud check to visibility portal — wired by one integration team and operated by one accountable account team.

01 Warehouse Management

SynapseWMS — the backbone of every Taylor warehouse

Synapse · Made4Net

Our customizable and integrable WMS, Synapse, empowers customers with advanced control and visibility across the supply chain. Seamlessly integrating with existing systems, Synapse runs inventory management, order fulfillment, and process optimization — the cornerstone of every Taylor logistics solution, tailored to each customer.

Learn more →
02 Transportation Management

Revenova TMS — optimized transportation, elevated service

Revenova TMS

Taylor harnesses Revenova, a state-of-the-art Salesforce-native TMS, to optimize transportation operations and elevate service standards. Advanced route planning, freight optimization, shipment tracking, and integrated freight-fraud prevention — Revenova streamlines logistics processes and reinforces our dedication to the security and integrity of our customers' shipments.

Learn more →
03 Inventory Automation

Gather AI — autonomous inventory drones

Gather AI

We've partnered with Gather AI to implement cutting-edge automation in our warehouses. Autonomous drones scan racking and bin locations on a schedule, reconcile against Synapse, and surface discrepancies before they become customer issues — dramatic accuracy gains, fewer manual counts, and labor freed for higher-value work.

Learn more →
04 Material Handling Automation

Warehouse automation — autonomous handling, layer pickers

Layer picking · AMR · Conveyance

We stay at the forefront of innovation with advanced automation technologies — autonomous material handling, layer pickers, AMRs, and conveyance. By automating the tedious work, we streamline processes, ensure accuracy, and deliver significant savings and improved service levels.

Learn more →
05 Customer Visibility

WMS Customer Portal — real-time inventory & order control

WMS Customer Portal

Accessible in real-time from desktop or mobile, the WMS customer portal provides unparalleled visibility and control. Customers monitor inventory levels, generate reports, and manage logistics operations on their preferred cadence — user-friendly navigation and customizable features make it the daily home base.

Learn more →
06 Freight Fraud Prevention

Highway — carrier identity & freight-fraud defense

Highway

Ensuring the safety of customers' freight from fraud is paramount at Taylor. We've invested in Highway — a cutting-edge system that validates MC/DOT/insurance/authority and detects fraud signals at booking, providing an added layer of security and peace of mind across every load we touch.

Learn more →
07 Container Tracking

Descartes MacroPoint — real-time container visibility

Descartes MacroPoint

Taylor uses Descartes MacroPoint for comprehensive container tracking — real-time location and status updates across the transportation journey. Whether inbound or outbound, MacroPoint enhances transparency and enables proactive decision-making, improving supply-chain efficiency and customer satisfaction.

Learn more →
08 Freight Visibility

TMS Customer Portal — centralized freight management

TMS Customer Portal

Taylor's TMS customer portal is the centralized platform for critical transportation management information and tools. Real-time shipment status, carrier performance, transportation costs, and customizable dashboards — accessible from desktop, tablet, or phone. Customers manage operations and optimize supply-chain performance without picking up the phone.

Learn more →
WMS · Synapse by Made4Net

Customizable, integrable, and the cornerstone of every warehouse.

Our customizable and integrable WMS empowers customers with advanced control and visibility over their supply chain operations. Seamlessly integrating with existing systems, Synapse enables efficient inventory management, order fulfillment, and process optimization — tailored to the unique needs of each customer.

Powered by Made4Net

One WMS. Every facility. One way of working.

Every Taylor warehouse — public, contract, food-grade, eCom — runs Synapse. Reporting is consistent across sites, integrations are reusable across customers, and your team learns one system, not five.

Real-time
Inventory visibility
Multi-mode
Picking strategies
EDI · API
Standard integration
What Synapse runs across the operation
  • Receive & putaway
    ASN-driven receiving, license-plate tracking, directed putaway by velocity and SKU rules.
  • Inventory control
    Cycle counts, lot/serial control, FEFO/FIFO enforcement, recall holds at the unit level.
  • Pick · pack · ship
    Wave management, multi-mode picking (cart, batch, voice, RF), pack verification, carton manifest.
  • Labor & exceptions
    Productivity tracking by associate, by zone, by hour. Exceptions surface in real time, not the next morning.
  • Customer & EDI
    ASN, shipment confirmation, inventory broadcast, status updates — wired out of the box.
WMS Customer Portal

Real-time inventory in your hand, on every device.

Accessible in real-time from desktops or mobile devices, our WMS customer portal provides unparalleled visibility and control. Monitor inventory levels, generate reports, and manage your logistics operations on the cadence you prefer. With user-friendly navigation and customizable features, the portal enhances collaboration and efficiency — making informed decisions and responding to changing market demand as easy as opening an app.

portal.taylorlogistics.com / inventory LIVE · UPDATED 14s AGO
On-hand units
1,284,907
Available SKUs
4,612
Open orders
318
Accuracy 90d
99.97%
Inbound activity · last 7 days
D1
D2
D3
D4
D5
D6
D7
Recent receipts
ASN-49207Acme · 18 SKUs12,8402m agoReceived
ASN-49205Hayes · 6 SKUs3,21018m agoPutaway
ASN-49203Verde · 22 SKUs19,07247m agoReceived
ASN-49201Bridge · 4 SKUs1,4201h agoReconciled
Inventory · live
On-hand, allocated, available — by SKU, lot, expiry, and bin. No nightly batch lag.
Orders · status
From ingest to ship, every order with status, exception, and ETA. Audit log included.
Receipts & ASN
ASN ingest, dock arrival, putaway confirmation, reconciliation — all visible in real time.
Reports · self-serve
Build it once, schedule it forever. Inventory aging, throughput, accuracy, OTIF — your way.
Mobile-first
Phone, tablet, desktop. Same data. Same speed. Walk the floor and see what your DC sees.
Role-based access
Inventory analysts, finance, ops leadership, retail partners — different views, one source of truth.
INVENTORY DRONES · GATHER AI PARTNERSHIP

Drones that count the warehouse — overnight, autonomously, accurately.

We've partnered with Gather AI to implement cutting-edge automation in our warehouses. Through this partnership, we use advanced drones and computer vision to streamline operations — automating tedious cycle counts, reconciling inventory against Synapse, and freeing labor for higher-value work. These innovations have significantly improved efficiency, reduced manual labor, and increased accuracy.

10x
Cycle-count throughput
99.9%
Bin-level accuracy
0
Manual scissor lifts
24/7
Scan-able operation
  • Autonomous flight
    Scheduled scan cycles overnight or between shifts — no operators, no scissor lifts, no aisle blockers.
  • Computer-vision counting
    Reads labels, barcodes, and case faces; reconciles bin-level counts against Synapse on-hand.
  • Exception-first reporting
    Surfaces mismatches, misplaced pallets, and empty bins directly into the floor's daily review.
  • Safety-first deployment
    Operates in geo-fenced aisles with redundant collision avoidance and tethered emergency stop.
Warehouse automation

Always exploring new automation — autonomous handling, layer pickers, and more.

We stay at the forefront of innovation with advanced automation technologies. By automating the tedious work, we streamline processes, ensure accuracy, and deliver significant savings and improved service levels. Our commitment to operational excellence drives value for our clients, every day.

01

Autonomous material handling

AMRs, AGVs, and tugger trains for repetitive horizontal moves — palletized goods, replen, and case flow without operator-hours.

02

Layer pickers

High-rate layer picking for case-quantity orders. Tier-1 retail volumes handled with consistent service levels and labor predictability.

03

Conveyance & sortation

Powered belt and roller conveyance, accumulation, divert, and sort. Wave-driven, integrated with Synapse pick logic and pack-stations.

04

Pick-to-light & voice

Light-directed and voice-directed picking modes selected by SKU profile and accuracy target. Hands-free operation, exception alerts at the cell.

eCommerce integrations

Plug into every cart, marketplace, and social channel your brand sells on.

Taylor's eCommerce fulfillment runs against the storefronts and marketplaces your brand already lives on. We ingest orders, broadcast inventory, push tracking and ASN events, and reconcile back — through native connectors, certified apps, REST APIs, and webhooks. One integration during onboarding; lifetime maintenance by the in-house team.

What flows IN to Taylor
  • Orders · new, edited, cancelled
  • Customer + ship-to address
  • SKU, quantity, packaging notes
  • Service level · ship method
  • Promotions · gift messaging
  • Returns authorization (RMA)
What flows OUT from Taylor
  • Inventory levels · real-time
  • Order acknowledgement
  • Shipment confirmation · tracking
  • ASN · 856 to retailers
  • Invoice · 810 where applicable
  • Returns received · restock status
Don't see your platform? If it has an API, a webhook, or an EDI envelope — we can connect to it.
Talk integrations
TMS · Revenova

Transportation operations, elevated — and integrated with fraud defense.

Taylor harnesses the power of Revenova, a state-of-the-art Salesforce-native TMS, to optimize transportation operations and elevate service standards for our customers. Advanced route planning, freight optimization, and shipment tracking — combined with integrated freight-fraud prevention — reinforce our dedication to the security and integrity of every shipment we touch.

What Revenova runs in the brokerage
  • Quote · tender · book
    From quote to load tender to carrier booking, on one record. Reusable rate tables and contract lanes baked in.
  • Route & freight optimization
    Lane-level optimization, multi-stop sequencing, mode selection, and consolidation logic — automated where it should be.
  • Carrier management
    Carrier records, insurance and authority checks, scorecards, and tendering preferences — Salesforce-native, queryable, auditable.
  • Shipment tracking
    Pickup, in-transit, delivery — events, ETAs, and exceptions flow straight to customers via the portal and EDI.
  • Fraud prevention · integrated
    Highway carrier-identity checks run inline at booking. Suspicious carriers blocked before a load gets dispatched.
  • Reporting & BI
    Salesforce-native dashboards over loads, lanes, margin, and on-time performance — built for ops leaders and finance both.
Salesforce-native · Cloud TMS

Built on the platform your business already trusts.

Revenova runs natively on Salesforce — familiar UX, enterprise-grade security, and a customization model your IT will recognize. CRM, customer service, and TMS sit on the same record. No silo, no double-entry.

TL · LTL
Truckload + LTL
Drayage
Container moves
Intermodal
Rail + truck
FREIGHT FRAUD · HIGHWAY CARRIER IDENTITY

Carrier identity, verified at the moment it matters.

Taylor has invested in Highway — a carrier-identity system that detects and prevents fraudulent activity before a load is dispatched. Every check is logged. Every block is auditable.

MC · DOT
validated
Insurance
live policy check
Authority
real-time FMCSA
Behavioral
pattern detection
14,200+
Carrier checks per year
Every load, every booking — MC, DOT, insurance, and authority validated in real time before dispatch.
0 stolen loads
Blocked before dispatch
Suspect carriers can't book inside Revenova. Every block is logged with audit trail and alternate carrier suggestion.
1.4 seconds
Average identity decision
Identity drift, overlapping authority, and behavioral red flags — detected and acted on before your freight moves.
TMS Customer Portal

Centralized freight management — every shipment, every status, one screen.

Taylor's TMS customer portal serves as a centralized platform for clients to access critical transportation management information and tools. With user-friendly features and customizable dashboards, the portal offers real-time visibility into shipment status, carrier performance, and transportation costs — accessible from desktop, tablet, or phone.

Shipment status — live
Pickup, in-transit, delivery, POD. Lane, carrier, driver — visible by load or by program.
Carrier performance
On-time, claims, tender-acceptance, and scorecards. By lane, by mode, by customer — exportable.
Cost & invoice
Spend by lane, mode, accessorial, and surcharge. Invoice status, audit, and dispute trails included.
Reporting — self-serve
Build dashboards once, share or schedule. KPIs your way, on the cadence you actually use.
Multi-device
Desktop for the team. Mobile for the road. Same data. Same speed. Same source of truth.
Decision support
Compare quotes, model lane shifts, and review consolidation opportunities before you tender.
portal.taylorlogistics.com / freight LIVE
Loads in-transit
1,047
Delivered MTD
8,492
OTIF · 30d
98.6%
Spend MTD
$4.2M
Active shipments
TL-220914Cincinnati, OH → Dallas, TXToday 14:20In-transit
TL-220908Atlanta, GA → Chicago, ILTomorrowPicked up
DR-118822CVG → Hebron, KY drayToday 11:00At ramp
LT-330217Newark, NJ → Boston, MAToday 16:45Delivered
TL-220887Memphis, TN → Cincinnati, OHTomorrow 09:00Tendered
Container tracking · Descartes MacroPoint

Containers, in motion — visible the entire way.

Taylor utilizes Descartes MacroPoint for comprehensive container tracking, ensuring real-time visibility and control over shipments. Whether inbound or outbound, MacroPoint provides accurate, timely updates on the location and status of every container throughout the transportation journey — enhancing transparency and enabling proactive decision-making across the supply chain.

Inbound · outbound
Tracking on both legs — origin port through final-mile delivery to your DC.
Carrier-agnostic
Ocean, rail, drayage, OTR — one record, one timeline, one ETA you can trust.
Exception alerts
Delays, dwell, and missed milestones surface before they hit your customer.
Customer-portal feed
Container events stream straight into the TMS customer portal in real time.
How it fits together

One integrated fabric — across warehouse and freight.

The Taylor tech stack is wired together: WMS, TMS, drones, automation, fraud defense, and visibility all sit on shared integration plumbing. Your data flows in, our data flows out — through the same set of EDI and API connectors, configured once during onboarding.

Customer systems → Taylor integration fabric → WMS / TMS / visibility → Customer portals. One configuration, both directions, all the time.

Online now · Cincinnati, OH
The Taylor difference

An in-house WMS & EDI support team. Always on. Always yours.

Most 3PLs outsource tech support to a vendor or a ticket queue. We don't. Taylor runs a dedicated, in-house WMS support team that's online helping with customer requests — EDI mappings, integration changes, exception handling, portal questions — every operating hour, every day.

You don't open a ticket and wait three days. You message your team and get a human who knows your account, your customers, your file formats, and your edge cases.

In-house
Not outsourced. Not offshore. Cincinnati-based.
Always online
Operating hours coverage with on-call escalation.
Account-attached
Same team. Same names. They know your file.
TAYLOR · WMS · EDI SUPPORT ● 4 ONLINE
You · Operations · 9:42
Hey team — our retailer just changed their 856 spec. Can you remap the SKU segment by tomorrow's wave?
Maria · WMS Support · 9:43
On it. I have the spec and I'll loop in our EDI lead. We'll run a Cleo test transmission this afternoon and confirm with you before prod.
You · Operations · 9:44
Perfect. Also — can you pull a putaway report for last week, by customer?
James · WMS Support · 9:45
Pulling from Synapse now. Sending to the portal in 5 — it'll be on your dashboard so you can rerun it whenever.
Maria is typing…
EDI & integration providers
The plumbing behind your data.
  • Cleo
  • EDI · X12
  • REST API
  • SFTP
  • AS2
  • Webhooks
Doc sets
940 · 943 · 944
945 · 947 · 856
810 · 997
Why Taylor Tech

Cutting-edge technology, operated by people who care.

The platforms are well-known. The operating discipline — and the integration work to make them all sing together — is the Taylor edge.

01
Best of breed

Category leaders

Made4Net · Revenova · Gather · Highway · Descartes. We pick the platforms that lead each category and refuse the temptation to build it ourselves.

02
Integration-first

Wired together

WMS to TMS to fraud to visibility — one integration team, one set of plumbing. Your data flows once, lands everywhere it should.

03
Customer-visible

Real-time portals

Inventory and freight visibility through dedicated portals — desktop and mobile. You see what we see, on the cadence you want.

04
Continuously invested

Always advancing

Drones, AMRs, layer pickers, AI-driven inventory — we constantly invest in the latest advancements to enhance efficiency and service for our customers.

Technology partners

The vendors behind the Taylor tech stack.

Each platform is operated by Team Taylor and chosen because it leads its category. Visit any partner to learn more about the underlying technology.

External links open in a new tab. Taylor is an operator and integrator of these platforms — not the publisher of the underlying software.

Quick answers

What people ask about the Taylor tech stack.

Platforms, integrations, visibility, fraud, automation, and how the day-to-day relationship actually works.

Frequently asked

Technology questions, answered.

Let's talk technology

Tell us what you want to see, and we'll show you the stack.

Whether you need a WMS standup, a freight-fraud strategy, real-time visibility for your retail partner, or a full integration plan — we'll show you the live system, walk the portals, and map your data flow.

HQ 9756 International Blvd, Cincinnati, OH 45246
Existing customer?

Looking for portal access or an integration change? Mention your account in the form and your existing CSM will pick it up — no rerouting needed.

We reply within one business day.