Our Culture
Family owned and
operated for seven generations
Our identity is more than image; it comes from our culture, which unifies, guides, and inspires loyalty. Identity provides a sense of purpose. It is a combination of our values, ethics, mission, and purpose. It captures our beliefs and runs through the fabric of our being.
Years in business
Taylor’s culture is collaborative. Business is a true team sport and teamwork is the cornerstone of its success. The key to our great team is that we are complementary. We build our strengths and organize to make our weaknesses irrelevant. Taylor collaboration is about creating value through a shared vision and a commitment to serving customers. Team building is powerful but does not happen on its own. We maintain our teamwork through sustained effort, a positive environment, and an esprit de corps.
Our identity should always be the clearest quality to our customers suppliers, and carriers. If they cannot perceive the difference between us and our competitors, we do not understand our culture well enough to communicate the difference.
Many companies offer good customer service. Very few offer excellent customer service. Our difference is excellent customer service. We share a connection with and a responsibility to our customers, suppliers, carriers, and employees. We have a clear sense of what makes us stand above the rest.
Clarity is a strength of our organization. We aim for perfection and continuous improvement through preventative actions and root cause analysis. Our values—safety, ethics, quality, teamwork, and relationships—provide us with a strong foundation upon which we offer our value proposition: a promise to deliver excellent customer satisfaction with every interaction. This is our brand.
Resource Center
Want more information on Taylor? Our resource center is home to Taylor's podcast Taylor Talk, weekly blog posts on industry trends, and videos of our facilities.
Case Study
A pet food company was looking for a 3PL to work strategically with their on-site logistics team to improve the overall performance of their fulfillment centers.
Company News
In our Blog, Taylor Logistics Inc. experts provide tips to optimize your supply chain
Processes
Delivering the Best CX | Customer Experience in Logistics
January 14, 2020Some might say that 2019 was the year of customer experience (CX). In fact, according to the 2019 State of Service Report from Salesforce, 8...
Cincinnati
What is Drayage?
January 9, 2020Definition –  Drayage is typically used to describe the trucking service from a port to a rail ramp, warehouse, or other destination. History – The wo...
Freight
Proposed NMFC Changes to go into Effect January 2020
January 7, 2020The Commodity Classification Standards Board (CCSB) has posted proposed amendments to the National Motor Freight Classification® (NMFC®). Th...
Our Locations
Cincinnati, OH
9756 International Blvd
Cincinnati, OH 45246
Phone: 513-771-1850
Newport, KY
300 Dave Cowens Dr
Newport, KY 41071
Phone: 800-486-0636
Monroe, OH
1201 Logistics Way
Monroe, OH 45044
Phone: 513-539-7965
Bellevue, NE
10601 S 15th St
Bellevue, NE 68123
Phone: 402-991-2583
Monroe, OH
675 Gateway Blvd
Monroe, OH 45050
Phone: 513-771-1850