Our Values
Safety
Nothing is more important than the safety of employees, our customers, our customers customers, and the motoring public. We also value food safety, food quality, and compliance, be it regulatory or our customers specifications. How we show our value of safety: Continuously improve our food safety program Comply with all required and recommended regulations and training Correct issues as we see them and take action against the root cause Wear appropriate protective gear at all times Be aware of our surroundings
Ethics
Ethics mean taking the long view. We have been in business since 1850 and must conduct our business as such. We act towards our co-workers, customers, and the business with the highest level of ethical behaviors. How we show our value of ethics: Make the choices that are best for both the company and the other party Make business decisions based on the professional situation, not personal emotions or situations Tell the truth, even when it means admitting fault Do the right thing wherever possible, even if the person or supplier may not deserve it
Teamwork
Business is the ultimate team sport and teamwork is the cornerstone of success. We must build on our strengths and organize to make our weaknesses irrelevant. Team working is powerful and takes sustained effort to achieve. We must be collaborative to create and maintain the company values and success. How we show our value of teamwork: Speak to co-workers with respect Assume positive intent during all interactions Offer to help wherever possible Accept feedback gracefully, even when it's incorrect or difficult to hear Work together to make processes and projects better Dedicate ourselves to new initiatives, even if they are not what we would personally choose
Quality
Quality requires innovative thinking, dedication, effort and continuous improvement. Continuous improvement consists of incremental efforts to improve all aspects of the business no matter how small. Dedication and effort directed towards quality will allow for creative problem solving and evolutionary results. Innovation will follow and allows larger gains. How we show our value of quality: Strive for continuous improvement Identify problems, sometimes before they are problems and working to correct them Evaluate business processes constantly for potential snags or slow downs Keep excellent records Keep our environment clean and organized
Relationships
We exist to create relationships both internal and external and to add value. We must reject transactional and defensive 'me' focused thinking. How we show our value of relationships: Go above and beyond to find solutions for customers (internal and external) Give co-workers, vendors, suppliers and customers the benefit of the doubt Say yes whenever possible Act, speak and work with kindness and respect for everyone, even when the other party is being difficult