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People, Processes, Team Taylor
Taylor Logistics Inc. Blog

As a company, it’s important to us to build a culture of continuous improvement from the bottom-up, empowering all team Taylor members to seek opportunities for growth continuously; it’s how we find strength within our organization. Through continuous improvement, embracing change and innovation, we become our customer’s strategic partner and their competitive advantage in supply chain performance.

Taylor employs a team of Six Sigma & LEAN certified team members to lead our continuous improvement programs. All of which provide consistency training across all departments to ensure our processes are as seamless as possible to reduce costs and save time. Some ways Taylor helps to enable processes improvement are:

Employee Empowerment 


Employees should not be limited to suggestions. Instead, they have the power to test and implement changes within the organization. Process changes are monitored, talked about, and measured to ensure they provide the desired outcome. 

Ideas 


When it comes to continually improving processes on the warehouse floor and in the office, it’s the people doing the work who offer some of the best suggestions. Yes, it can be challenging to get people to question the way they have always done a particular process to make it better. That’s why we provide a comfortable work environment where all ideas are good ideas.

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Gluing Process Improvement with Company Values & Culture  

At Taylor, our core values are as follows:


Safety

Nothing is more important than the safety of employees, our customers, our customers customers, and the motoring public. We also value food safety, food quality, and compliance, be it regulatory or our customers specifications.


Quality

Quality requires innovative thinking, dedication, effort and continuous improvement. Continuous improvement consists of incremental efforts to improve all aspects of the business no matter how small. Dedication and effort directed towards quality will allow for creative problem solving and evolutionary results. Innovation will follow and allows larger gains.


Teamwork

Business is the ultimate team sport and teamwork is the cornerstone of success. We must build on our strengths and organize to make our weaknesses irrelevant. Team working is powerful and takes sustained effort to achieve. We must be collaborative to create and maintain the company values and success.


Relationships

We exist to create lasting relationships, both internal and external.  Relationships add value and are the groundwork for collaboration, innovation and continuous improvement.


Ethics

Ethics means taking the long view. We have been in business since 1850 and must conduct our business as such. We act towards our co-workers, customers, and the business with the highest level of ethical behaviors.


For Continuous improvement programs to succeed, one must understand the role of company values and culture. If you read the above core values, what will stand out to you is that for them to actually happen, you must invest in your people. Company culture and values will generate a creative and innovative environment, which is the foundation for process improvement.

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Leadership, Lean, Operations, People, Processes, Team Taylor, Technology

Employee education is an essential key to the success of your organization- it’s a fundamental way to set your business apart from the competition. Employees who feel their company is invested in their careers are likely to stay longer and work harder. On top of employee satisfaction training allows your employees to become more versatile and bolsters the value of that employee. There countless benefits to the importance of employee development, such as– a more competitive workforce, increased employee retention, and higher employee engagement.

At Taylor Logistics, we make sure all staff members in any role are equipped with the tools they need to succeed. We have memberships to many professional logistics, warehousing, management, and quality organizations that allow our employees to benefit from their classes, webinars, and discussions. Organizations such as The Resource for Warehouse Logistics (IWLA) which offer various course offerings throughout the year. A number of our staff members have attended IWLA courses including their Essentials of Warehousing and Rate Class. All classes are closed with a course exam and upon a passing grade are complete with a certificate adding value to that employees’ career.

Along with classes, our upper management will send several employees a year to various conferences in our particular fields. It’s a part of the Taylor model not only to learn and grow from these opportunities but to gain a new network from them. Through these various organizations and conferences, we have expanded our industry contact list, which allows for continuous brainstorming and mentorship.

Training doesn’t have to be as complicated as sending someone to a class for a certification or to a conference but can be a tutorial on creating a PowerPoint Presentation or on Adobe InDesign formatting. If there is an area an employee is looking to improve in, we try and provide the tools necessary for their success. The importance of training our employees – both new and experienced – cannot be overemphasized in our organization.

Other classes, organizations, conferences, and certifications our staff attends:

IWLA, IANA, TIA, TMSA, WERC, Lean, SQF, Six Sigma

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