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9756 International Blvd Cincinnati, OH 45246 513.771.1850
B2B Fulfillment, B2C Fulfillment, Cincinnati, Customer Experience, eCommerce Fulfillment, Fulfillment, Supply Chain, Supply Chain Management
Taylor Logistics Inc. E-commerce Fulfillment

For eCommerce startups, fulfillment strategy is a shifting target. If you start small, your first warehouse could be your garage or even a spare bedroom. As you grow, you might rent warehouse space and hire staff to pick, pack, and ship your orders. Eventually, you’ll probably outsource your storage and shipping to a third-party logistics provider. 

When you choose your fulfillment provider, an important consideration is the location. You need fulfillment warehouses close enough to your customers to get your products delivered quickly. But you don’t want to spread your products among too many warehouses, or your inventory cost can go up. Here is a guide to help you develop your fulfillment warehouse plan.

Where Are Your Customers?


The strategy for where to locate your eCommerce fulfillment will largely depend on where your customers are. Map where your eCommerce orders are being delivered. Are your customers centered in certain areas or spread out evenly across the country? Answers to these questions will help you determine the best fulfillment warehouse locations for your business.

We’re in the age of two-day shipping to even the same day in a lot of our nation’s cities. If your e-commerce site delivers through Amazon or eBay or competes with those platforms, fast delivery is a must. eCommerce is moving closer to offering consumers the satisfaction of getting a purchase right away. As usual, Amazon leads the trend with one-day and even same-day shipping. In the future, an Amazon drone may drop off your purchase within a couple of hours.

Our Location Strategy 


At Taylor, we’ve established our warehouses and fulfillment centers in the prime area of Cincinnati, Ohio. The strategic placement of our warehouses and fulfillment centers allows us access to large and rapidly-growing consumer and customer bases. The proximity of the many interstates and expressways branching from the city of Cincinnati is incredibly advantageous for moving both national and international freight. 70% of the US population is less than 24 hours’ drive. 

Cincinnati has three interstate highway systems I-75, I-74, and I-71 as well as two interstate connectors I-275 and I-471 


Cincinnati/ Northern Kentucky International Airport (CVG) is a key cargo destination with nine carriers 


Amazon’s Prime Air Hub is located at CVG 


Cincinnati is the nation’s largest inland port handling 220 million tons of cargo per year


Talk with Taylor 


Fulfillment may not be the most exciting part of your eCommerce business plan, but it’s one of the most important. When your e-commerce supply chain is running smoothly, so is your business. Please chat with us today!

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eCommerce Fulfillment, Operations, Processes, Warehousing
Taylor Logistics Inc. Blog

Pick-and-pack is a form of value-added service that is an integral part of supply chain management. Pick and pack fulfillment is the process that occurs after an order is placed from an online store. Picking is using a pick list to find the proper quantities of each product from its respective location in the warehouse. Packing is the placing of the items into the appropriate box, along with packing materials and documentation before the package is labeled and shipped to the eventual destination.

Cincinnati-E-Commerce

To reduce the cost of e-commerce fulfillment, the pick and pack processes need to be as streamlined as possible. For picking, this means reducing the labor required to choose the right products for an order. Fulfillment centers that do pick and pack have a few different ways to do this:

Batch picking


orders will be done in batches all at once instead of one at a time.

Piece picking


is when an employee handpicks each product for an entire order, as they come in.

Taylor Logistics Inc. Pick and Pack

Many fulfillment centers will have a warehouse management system (WMS) that can detail which box will be the most appropriate choice for the order at hand. A good warehouse combined with a great WMS can turn around pick and pack orders quickly and with a high accuracy rate.

When you become a Taylor partner, you gain access to all of Taylor’s logistics management services and supply chain experts. Taylor’s core business model is designed to save your company time and money so you can focus on your core business.

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B2B Fulfillment, B2C Fulfillment, eCommerce Fulfillment, Third Party Logistics, Warehousing
Taylor Logistics Inc. Blog

Whether you are fulfilling orders for single end customers or a retail store, it may seem like there isn’t much of a difference between the two. An order is an order, right? Not exactly. B2C (business-to-consumer) and B2B (business-to-business) each require very different operations and processes. Each order delivery, whether to one single consumer or a business, needs to reflect your brand. Otherwise, you might lose customers, working with a third-party logistics company that aligns with your brand will help you navigate the differences between fulfilling B2C orders and the complexities of B2B orders.

B2B Order Fulfillment 


B2B fulfillment deals with the distribution of goods from business to business. In other words, they transport large, bulk shipments to a receiving company. Larger companies integrate their warehousing with their B2B order fulfillment service using electronic data interchange software. Doing so helps businesses exchange order data and shipping information with their suppliers in real-time. These fulfillment centers also have to comply with specific guidelines such as barcode labeling, product description, invoice, and shipment details.

Taylor Fulfillment

In addition to our fulfillment solutions, we also provide omni-channel capabilities, kitting and packaging, and transportation. Learn more about our logistics services here.

B2C Order Fulfillment 


B2C fulfillment focuses on delivering manufactured goods directly to customers. This type of order fulfillment is easier to manage as compared to B2B because large, bulk shipments are not involved. Typically these companies have less stringent regulations while in-time delivery and customer satisfaction are the two primary requirements.

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B2B Fulfillment, B2C Fulfillment, eCommerce Fulfillment, Fulfillment, Ominchannel, Processes, Supply Chain, Supply Chain Management, Technology, Warehousing, WMS

Over the past couple of weeks, our operations, IT, and superuser teams have been working vigorously to transition five distribution centers into e-commerce centers. This was a massive undertaking for our team because; e-commerce granted customers can break open cases, which was an entirely new process for us. Unlike a traditional brick in mortar stores that orders everything in cases, e-commerce customers like Amazon order everything in eaches, which means that we had to completely update every item in all five warehouses to handle both eaches and cases. Due to the different variables, our team also had to update all the quantities, volumes, weight, etc. to reflect the each or case. On October 12th, after a bunch of testing from our warehouse management system partner Zethcon our warehouses went live as e-commerce centers.

Systematically with this new change, our team was able to achieve:

Sending the ASNs to all customers no matter in which way they ordered in the UOMs that they want BOLs & packing lists are in the customer ordered UOM.                                        


We are able to send a UPS tracking number with the order number to the customers that placed an order online.  


We are able to pick all orders no matter the UOM and have it make sense to the picker.             


Not for resale sticker communication to the picker when applicable for parcel orders.  


Worldship integration with Zethcon’s WMS Synapse and more.                                       

Our superuser team Scott Dowers & Nina Wilson exceeded all expectations by trial and error testing as well as SOP creation. Without help from their training program, the transition would not have gone so smoothly. Our EDI provider, Pinnacle, was also enormous as we had to re-write every single map. Not to mention, our operations Managers Randy Newman & Shaun Fehr, created packout lines that are running extremely efficiently.

One of our DC’s was able to ship out 175 parcel orders right after the implementation. Another special shout out to Jeffrey Godfrey & Jerod Brewer, who is leading the way for this implementation. Mitchell Blake & Tina Myers are fixing IC issues right on the spot, and with these changes, we see fewer and fewer errors. An outstanding effort from everyone on Team Taylor to get such a significant accomplishment completed across the entire network. 

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