Taylor Logistics Customer Portal & Tools
Access your Taylor WMS customer portal, check inventory and orders, get an LTL freight quote, schedule a warehouse appointment or contact WMS support.
What do you need to do?
WMS Customer Portal
Real-time inventory, order status, receipts, reports and self-serve dashboards. Browser and mobile, role-based access for your ops, finance and leadership teams.
Customer WMS Login →Freight Quotes, Dock Scheduling & Customer Support
Get an Instant LTL Freight Quote
Get a live LTL rate in under a minute. Pickup zip, delivery zip, freight class and weight. Quotes returned from our vetted national and regional LTL carrier base.
Schedule a Taylor Warehouse Appointment
Book dock appointments at Taylor's Cincinnati (WP1), West Chester (WP4) and Portland MICSF facilities. Carriers self-book from live calendars with no email back-and-forth.
- Cincinnati, OHWP1
- West Chester, OHWP4
- Portland, MEMICSF
WMS & EDI Support
Reach Taylor's in-house WMS and EDI support team. Cincinnati-based, always online and account-attached. Message us with EDI mappings, integration changes, exceptions or portal questions.
First-time login or lost access?
If you don't yet have credentials for the WMS or TMS portals, or you need an Opendock invite at a specific Taylor facility, reach out and your CSM will get you set up.
Not a customer yet? Contact Taylor →
- I need WMS credentials
- I can't access my account
- I need EDI / integration support
Taylor Logistics Customer Technology
Taylor Logistics gives customers digital access to inventory, orders, receipts, warehouse activity and logistics support through our customer technology ecosystem.
Customers using Taylor warehousing services can access real-time inventory and order information through the SynapseAnywhere WMS portal. Taylor also provides digital tools for LTL freight quoting, warehouse dock scheduling through Opendock and direct WMS and EDI support from our in-house technology team.
Whether you're checking available inventory, tracking an inbound receipt, scheduling a carrier appointment or troubleshooting an integration, this page provides one place to access Taylor's primary customer logistics tools.
Customer portal: FAQs
Does Taylor Logistics have a customer portal?
Yes. The Taylor WMS Customer Portal, powered by SynapseAnywhere, gives Taylor warehousing customers access to real-time inventory, order status, receipts, reports and self-serve dashboards.
Can Taylor customers see inventory in real time?
Yes. Customers using Taylor warehousing services can see real-time inventory and order information in the SynapseAnywhere WMS portal.
Can I access the Taylor WMS portal from my phone?
Yes. The Taylor WMS Customer Portal works in a browser and on mobile, with role-based access for ops, finance and leadership teams.
Where do carriers schedule Taylor Logistics warehouse appointments?
Carriers schedule Taylor warehouse appointments through Opendock for Cincinnati, OH (WP1), West Chester, OH (WP4) and Portland, ME (MICSF).
Who do I contact if my Taylor customer portal isn't working?
Contact Taylor's in-house WMS Support team through info.taylorlogistics.com/taylor-support, or call 513-771-1850.
How do I log in to the Taylor WMS Customer Portal (SynapseAnywhere)?
Open SynapseAnywhere from this page, or go directly to tylr1.synapsewms.net/prod/synapse-anywhere/login and sign in with the credentials your Taylor CSM set up.
What can I see in the Taylor WMS Customer Portal (SynapseAnywhere)?
SynapseAnywhere shows real-time inventory, order status, receipts, reports and self-serve dashboards. It works in a browser and on mobile, with role-based access for ops, finance and leadership teams.
How do I get a login for the Taylor WMS or TMS portal?
Call 513-771-1850 or email info@taylorlog.com. Your Taylor CSM will set up your credentials.
How do I get an LTL quote from Taylor?
Use Taylor's Instant LTL Quote tool. Enter pickup zip, delivery zip, freight class and weight to get a live rate in under a minute from Taylor's vetted national and regional LTL carrier base.
How do I get an Opendock invite for a Taylor facility?
Call 513-771-1850 or email info@taylorlog.com and name the facility. Your Taylor CSM will send the invite.
Who do I contact about EDI mappings or integration changes?
Contact Taylor's in-house WMS Support team at info.taylorlogistics.com/taylor-support. The Cincinnati-based team handles EDI mappings, integration changes, exceptions and portal questions.
I'm not a Taylor customer yet. Who do I contact?
Use the Contact Taylor page, call 513-771-1850, or email info@taylorlog.com. Taylor responds within 1 business day.