Question 1

What is a full-service 3PL?

Accepted Answer

A full-service (asset-based) 3PL owns the warehouses, trucks, and people that physically handle your inventory — storing, moving, picking, and packing it — rather than only arranging freight like a brokerage-only 3PL. Taylor is a full-service, asset-based 3PL with real facilities, a real fleet, and a team on the dock.

Question 2

What's the difference between an asset-based 3PL and a brokerage?

Accepted Answer

A brokerage arranges freight but never handles your product — it's a middleman connecting you to carriers. An asset-based 3PL owns warehousing and transportation assets and physically handles your inventory. When something goes wrong, an asset-based partner is already standing next to your product; a brokerage is a phone call to a carrier they may have never met.

Question 3

What certifications should a 3PL have?

Accepted Answer

For food, beverage, and consumer goods, look for SQF, FDA registration, and FSMA compliance, plus documented traceability and accuracy. Taylor maintains SQF, FDA, and FSMA compliance across warehousing and transportation and can prove its standards under audit.

Question 4

Why does 3PL ownership structure matter?

Accepted Answer

Many 3PLs are private equity-backed and optimize for margin and a future exit, which can mean service cuts or an acquisition that changes who runs your account. Taylor is a seventh-generation, women and family-owned business operating continuously since 1850 — no outside investors, no acquisition pressure.

Question 5

Can one 3PL handle warehousing, freight, and fulfillment together?

Accepted Answer

Yes — a full-service 3PL like Taylor manages warehousing, freight brokerage, asset-based transportation, eCommerce fulfillment, kitting, and seasonal projects under one roof and one team, giving you a single point of accountability instead of multiple vendors.

Question 6

How does Taylor communicate with clients?

Accepted Answer

Taylor operates a high-touch model: a dedicated point of contact who knows your account, not a rotating support queue. We surface problems before clients find them.

Question 7

Can a 3PL scale with my business?

Accepted Answer

A 3PL with owned warehousing, an asset-based fleet, and a freight brokerage can flex with your volume, channels, and geography. Taylor is built to scale so you don't have to find a new 3PL every time your business grows.

Question 8

How long has Taylor Logistics been in business?

Accepted Answer

Taylor has operated continuously since 1850 — over 175 years — and is now in its seventh generation of women and family ownership.