Taylor Logistics Inc.Freight brokerage
Freight Brokerage Built Around Your Business.
Your freight has requirements. Your business has commitments. Work with people who understand both, backed by hands-on warehouse experience, rigorous carrier vetting and 24/7 shipment visibility.
- Warehouse operatorsFreight planned by people who run docks
- Rigorous carrier vettingHighway screening plus human review
- 24/7 visibilityFollow shipment progress any time
- 24/7 customer supportReal people, around the clock
We Know Freight From the Warehouse Floor Up.
Taylor has received, staged, stored and shipped product since 1850. Our brokerage team plans every load with that floor-level knowledge, so the questions get asked before the truck arrives, not after.
- Pallet configurations
- Loading and staging
- Temperature requirements
- Dock appointments
- Delivery preparation
01Before bookingUnderstand the product
We confirm the product, equipment and handling requirements: pallet count and footprint, stackability, temperature range and load type.
02Before pickupCoordinate readiness
We line up pickup readiness, reference numbers and appointment details with the shipping dock and the carrier.
03During transitFollow and communicate
We follow shipment progress and tell you about changes with the impact and the next step.
04At deliveryFollow through
We coordinate exceptions at the receiving dock and follow through on proof of delivery and documentation.
Why it matters to your freight
Most freight problems start at a dock: a pallet that will not double stack, a reefer set to the wrong range, an appointment nobody confirmed. Our team has worked those docks. That experience shapes the carrier we choose, the equipment we request and the details we confirm before booking.
Transportation-only? You still get the warehouse knowledge.
You do not need to store product with Taylor to benefit. Transportation-only customers get the same operational questions and planning on every load. When Taylor also manages your warehousing, our brokerage team coordinates directly with the people handling your inventory.
Warehousing and distribution services →Meet the People You Will Call.
Every Taylor brokerage account has a named primary contact, a backup who knows your freight and a direct line to brokerage leadership. Customer support is staffed 24/7, so a person answers when something changes.
- Primary contact
Owns your account
Knows your lanes, facilities and requirements. Your first call for quotes, planning and updates.
- Backup coverage
Knows your freight too
A second team member who can step in without a briefing when your primary contact is out.
- Escalation access
A direct path to decisions
When something needs a decision, it goes to brokerage leadership, not a ticket queue.
- Team member nameTitle, freight brokerage
- Team member nameTitle, freight brokerage
- Team member nameTitle, brokerage leadership
Customer quote about responsiveness or problem-solving, approved for use.
What to expect when you work with us+
- Agreed communicationWe set update timing, preferred channels and which events trigger a call.
- Exceptions with next stepsUpdates explain what happened, the impact, your options and when you will hear from us next.
- Clear quotes and billingIncluded charges, assumptions and potential accessorials are explained up front.
- Repeat carrier coverageWhere practical, we build consistent carrier coverage around your recurring lanes.
- Account reviewsWe look at delays, detention and shipment patterns to keep improving.
- Easy onboardingShort setup, documented requirements, introductions and clear first-shipment expectations.
Updates You Can Act On.
A good update tells you what changed, what we already did about it and when you will hear from us next. That is the standard for every Taylor shipment update.
- What changedStated plainly, with the new time or detail
- What we didWho we confirmed it with
- What it meansThe impact on delivery
- What comes nextWhen to expect the next update
Your pickup appointment has moved to 2:00 p.m. We’ve confirmed the revised window with the carrier and warehouse. Delivery remains scheduled for tomorrow. Your next update will follow pickup.
- Booked
- Pickup 2:00 p.m.
- In transit
- Delivered
Tools That Make Shipping Easier. People Who Make Them Useful.
Each tool has one job. Our team connects the information and decides what to do with it.
- 24/7 shipment visibility
Follow shipment progress
Tracking keeps shipment status available any hour, so you can check progress without waiting for a call back.
- Qued
Coordinate dock appointments
Qued helps automate dock appointment scheduling, reduce manual back-and-forth and keep shipment details organized.
- Highway and carrier screening
Verify carriers and review risk
Highway, including Load Lock+, supports carrier identity verification, credential checks and load-level monitoring.
- Taylor’s team
Interpret, investigate, coordinate
Our people read what the tools show, look into anything unusual and coordinate the next steps with you, the carrier and the dock.
Shipment visibility: 24/7Tracking data you can check at any hour.
Customer support: staffed 24/7A member of the Taylor team answers and manages changes at any hour.
How We Verify the Carriers Who Move Your Freight.
Freight fraud is a real risk in brokerage. Taylor reviews every carrier through Highway and a layered process, and our people make the final call. No process removes all risk, so we pair careful screening with accountability when something does not look right.
How we work with carriers →- 01
Identity
Confirm the carrier is who it claims to be and check contact details for signs of impersonation.
- 02
Authority
Verify active operating authority before a carrier is eligible for your load.
- 03
Insurance
Confirm required insurance coverage is in place.
- 04
Risk screening
Review available safety information, suspicious activity indicators and fit for the shipment.
- 05
Shipment monitoring
Load Lock+ ties the load to a verified carrier and uses ELD-based tracking to flag unusual activity in transit.
When something raises a concern
A flag means we slow down, not push through.
- StopThe load is not released while the question is open.
- VerifyOur team checks details directly through known, independent contacts.
- EscalateBrokerage leadership reviews and makes the call.
- Keep you informedIf your shipment is affected, you hear what we know and the next step, including sourcing another vetted carrier.
How Linking Freight With Warehousing Lowered Supply Chain Spend.
A water company reduced total supply chain spend by connecting Taylor freight brokerage with Taylor warehousing and fulfillment.
- The challenge
Lower total supply chain spend across inbound freight, storage, order fulfillment and outbound delivery.
- Taylor’s action
Linked Taylor freight brokerage with Taylor warehousing and fulfillment, so one team coordinated carriers, receiving, orders and outbound loads around inventory that was ready to ship.
- The result
Total supply chain spend reduced.
Add approved metric
Challenge: reduce freight spend. Action: moved freight to Taylor brokerage with vetted carriers and a team that planned around production schedules. Result: freight spend reduced.
Customer names are withheld. Results reflect each customer’s requirements, volumes and operating conditions. More case studies →
Freight Brokerage for Enterprise and Fast-Growth Companies
Taylor Logistics Inc. is a non-asset freight brokerage in Cincinnati, Ohio. We arrange full truckload, LTL, temperature-controlled, flatbed and specialized freight across all 50 states through vetted carrier partners.
Accountable capacity across many lanes
Documented requirements for plants, DCs and customer docks, vetted carriers and a named team with backup and escalation.
A partner that scales with you
From first lanes to national programs, with recurring, seasonal and overflow freight and the option to add Taylor warehousing and fulfillment.
- Full truckload
- LTL→
- Temperature-controlled
- Flatbed and specialized
- Drayage and transloading→
- All 50 states
Freight Brokerage FAQs
Short answers for logistics and procurement teams evaluating a freight broker.
ReviewedWhat does Taylor freight brokerage do?
Taylor Logistics Inc. is a non-asset freight brokerage in Cincinnati, Ohio. We arrange full truckload, LTL, temperature-controlled, flatbed and specialized freight across all 50 states through vetted carrier partners.
Does Taylor work with Fortune 500 companies?
Yes. Taylor supports Fortune 500 and enterprise supply chains, including a large automotive manufacturer that reduced freight spend with Taylor brokerage.
Customer case studies →Can Taylor scale with a fast-growth company?
Yes. We support fast-growth brands from first lanes to national programs, including recurring, seasonal and overflow freight, with the option to add Taylor warehousing and fulfillment.
Why does warehouse experience matter in freight brokerage?
Taylor teams receive, stage, store and ship product every day. That experience helps us confirm pallet configurations, equipment, temperature, appointments and delivery preparation before a load is booked. Transportation-only customers benefit too.
Who will I work with at Taylor?
A named primary contact on our brokerage team, a backup who knows your account and direct escalation access to brokerage leadership.
Is shipment visibility the same as customer support?
No. Shipment visibility is tracking data you can check 24/7. Customer support is separate: the Taylor team is staffed 24/7 to answer questions and manage changes.
How does Taylor vet carriers?
We use Highway and a layered review: identity, operating authority, insurance, risk screening and shipment monitoring through Highway Load Lock+. Our team makes the final call.
How we work with carriers →What happens if something raises a concern about a carrier?
We stop and do not release the load while the question is open, verify details through known contacts, escalate to brokerage leadership and keep you informed, including sourcing another vetted carrier if needed.
How can linking brokerage with warehousing lower costs?
One team coordinating freight, storage and fulfillment means fewer handoffs and loads planned around ready inventory. A water company reduced total supply chain spend this way with Taylor.
Warehousing and distribution →Is Taylor Logistics the same as Taylor Distributing?
No. Taylor Logistics Inc. is the non-asset freight brokerage on this page. Taylor Distributing Co. operates the Taylor asset-based fleet as a separate service.
How do I request a freight quote?
Use the Request a Freight Quote form on this page, call 513-771-1850 or email [email protected]. For LTL, use the LTL rate request.
Tell Us What You’re Shipping.
Lane, equipment and timing are enough to start. Shipment details are optional.
What happens next
- Your inquiry goes to the Taylor brokerage team, not a general inbox.
- A team member reviews your lane, equipment and timing.
- We follow up to confirm details and provide your quote.
- Call513-771-1850
- Email[email protected]
- Existing customersCustomer access and support
- LTL shipment?LTL rate request
